Shopify Inbox Reviews – Page 3
5/5 rating based on 99 reviews. Read all reviews for Shopify Inbox for iPhone.
Shopify Inbox is free iOS app published by Shopify Inc.
Easy but Limited
Cycle Zorro
Good for entry level activities, easy to use. Once you need more power, it’s short to deliver. Kit make suggestions, like would you like to Market Priority Products, but if you type “Market Priority Products”, Kit doesn’t understand what you mean.
It’s OK
AndyCasa
Biggest disappointment is the ping notifications. Despite all settings correct on my iphone allowing all types of notifications, they do not come through. I opened the app again today as I hadn’t done so in a while and saw 10 missed conversions.
Never once had a sale
Mr.rich boy
I’ve never once had a sale using the advertising from Ping’s KIT recommended ads or products. To me, a marketing product is about results and nothing else. If they can’t prove results, than it’s a waste of time, energy and/or money on everyone’s part. It’s that simple. Results!
A good start..
Siraj0110
Like the app but it does have sort comings... The SEO manager integration doesn't let you pick/edit the link your fixing. It ask you if you want it fixed and if you say yes, Kit says ok done. kit is annoying, it's always asking for $30 budgets to Facebook.... I would like the customer to fill out who they are and possibly see if they've ordered before, if they have abondoned cart, etc so you know who you are talking to. Right now it's just a generic ID being assigned to each person and I find that most conversations because of this are very unnecessary. When I fill in my info on a chat box it's because I need something or help. I find because it's so easy to enter anything, useless time is spent responding to people who don't respond back.
Needs support for more than one store
Andyusnnnn
I run 15 Shopify stores and would love to be able to manage all chats from a user interface on my desktop or ipad
Need desktop app
fightn4food
It’s too much for just using on the phone... please make a desktop app.
Uninstalling
Jlawsoul
The customer chat feature leaves much to be desired. There is a lag between when a customer sends a message and when you receive it. Often times, the customer seems to have closed out of the chat even when I reply instantly. It would be great to know whether the customer read and received the message or if I am just typing into an abyss. The Kit marketing feature is kind of lame. It doesn’t result in any sales for me and it is always suggesting to market products that “are popular this week” when they’re not actually popular products. It’s all counterproductive and I’ve spent a couple hundred dollars on advertising and have only lost money.