Uninstalling – Shopify Inbox Review

The customer chat feature leaves much to be desired. There is a lag between when a customer sends a message and when you receive it. Often times, the customer seems to have closed out of the chat even when I reply instantly. It would be great to know whether the customer read and received the message or if I am just typing into an abyss. The Kit marketing feature is kind of lame. It doesn’t result in any sales for me and it is always suggesting to market products that “are popular this week” when they’re not actually popular products. It’s all counterproductive and I’ve spent a couple hundred dollars on advertising and have only lost money.
Review by Jlawsoul on Shopify Inbox.