A good start.. – Shopify Inbox Review

Like the app but it does have sort comings... The SEO manager integration doesn't let you pick/edit the link your fixing. It ask you if you want it fixed and if you say yes, Kit says ok done. kit is annoying, it's always asking for $30 budgets to Facebook.... I would like the customer to fill out who they are and possibly see if they've ordered before, if they have abondoned cart, etc so you know who you are talking to. Right now it's just a generic ID being assigned to each person and I find that most conversations because of this are very unnecessary. When I fill in my info on a chat box it's because I need something or help. I find because it's so easy to enter anything, useless time is spent responding to people who don't respond back.
Review by Siraj0110 on Shopify Inbox.