Screens: VNC Remote Desktop Reviews

Refund

Alexandrrrrr19996

Is it possible to refund the money for this purchase? I bought it on accident.

Connection Problems and Huge Lag

Mr. Lucas Brice

I’ve been having connection issues. Sometimes it connects, but when I try to connect later on, it just says “connecting.” Nothing happens. The times that I’m able to connect, there’s an unacceptably long lag about half the time. Restarting the computer doesn’t fix the problem. Rebooting my iPad fixes it. I contacted support. They asked me to send a report, which I did. They ignored it. Now they want me to send a diagnostic report again (see below), even though they ignored it when I sent one a few weeks ago. I’m now looking for another VNC solution because Screens is unreliable and their support is sketchy.

Better than Parallel’s Access

haymoose

This App has matured and is a solid option a small business can afford. Thank you.

Worked with this for a week...

rostasi

... and I still can’t get it to work. It’s fine locally, but, of course, that’s not what I need it for, so I’m searching elsewhere for something more intuitive. Even with Screens Connect it wouldn’t work properly.

When It Works, It’s Great

bad_andy

I’ve been testing it since purchase last night. I like that it supports encrypted VNC on a local network over SSH. The trouble happens when using Screens with a Bluetooth-connected Apple Keyboard. So far, about a quarter of the time, the on-screen keyboard tries to pop up unnecessarily. When dismissed the toolbar that includes the only way to gracefully terminate the session is shoved to the top and then scrolled out of the window, obscuring both part of the Remote Desktop and leaving me with no way out but to force-quit the app.

Does not work

Cai_Zhou

I followed all instructions on the description of the developer. I could connect perfect within my network. Then left the home, and never any of my registered devices show up. There is nothing in the setting description that I could do additionally... Useless and money to the garbage

Want to love it, but waste so much time trying to connect.

PixelRogue

Update: 11/21/18 Still unable to.connect when a VPN is connected. Wonder why Parallels Access works with VPN (via its companion app) but Screens will not manage VPN with its own companion app? Support: A) Has ZIP ZERO NO interest in supporting or including VPN compatibility..and B) States the app has built in encryption, VPN not necessary-- as if all your other apps are protected outside Screens. In short - remains barely usable when you want secure systems. Update: 05/26/17 Still unable to connect when devices are using VPN. VNC Viewer (free), Parallels Access both connect through VPN no issue. So again, want to love this app but still wasting too much time trying to connect. The apps mentioned above just work. ------ So for those not aware, your support staff for Screens is comprised of ONE individual. If your support needs are not covered by the FAQ, then you are out of luck. I have asked for a remote screen session or any support at all beyond the FAQ and denied. Support never even touched topics of vpn, port forwarding, firewall, ports in general, dedicated vnc option etc...nothing. Spent way way too much time trying to get this working...sometimes I might work for a bit and naturally never works when needed. For instance right now the IOS won't see my computer even though both computer and IOS apps are successfully signed in. Meanwhile Parallels Access works like a charm.

Screens: VNC Remote Desktop Reviews – Page 5