Connection Problems and Huge Lag – Screens: VNC Remote Desktop Review

I’ve been having connection issues. Sometimes it connects, but when I try to connect later on, it just says “connecting.” Nothing happens. The times that I’m able to connect, there’s an unacceptably long lag about half the time. Restarting the computer doesn’t fix the problem. Rebooting my iPad fixes it. I contacted support. They asked me to send a report, which I did. They ignored it. Now they want me to send a diagnostic report again (see below), even though they ignored it when I sent one a few weeks ago. I’m now looking for another VNC solution because Screens is unreliable and their support is sketchy.
Review by Mr. Lucas Brice on Screens: VNC Remote Desktop.