Premier Agent Reviews – Page 3
5/5 rating based on 325 reviews. Read all reviews for Premier Agent for iPhone.
Premier Agent is free iOS app published by Zillow, Inc.
New App call feature
area realtor
While I like the new ability to see the listing that the caller is calling about in the app I am annoyed with the apps inability to connect a call by voice command. EVERY time I have provided the the voice command “Connect” the system ignores and the message options gets repeated. This is causing too much wait time for the customers and often times they have dropped by the time I am able to hit buttons on the phone to connect the call. Please fix the voice recognition feature in this APP! I typically receive calls while driving and can’t keep fumbling the phone to connect calls
Review
sunnyNicole01
What was promised by the Zillow agent prior today investing in your company is not happening. I hate wasting money as I am sure you do too. Very frustrated with your company currently.
Belinda Grace
belinda knight grace
I’ve spent $300 on advertising and got absolutely no return on my investment.
Unethical sales practices
Raleigh Jill
App is ok but Zillow is an expensive service from an unethical company that does not follow up on their commitments. Charged me an extra $125.60 last month and will not correct.
Non-existent customer service
Kahnzilla
They falsely advertise information and then don’t have staff available to fix their errors. For over a year Zillow has stated that my license is expired and I don’t have listings when it’s never expired and I currently have 2 listings which don’t show up. No one has called or emailed me even though I’ve requested this to be fixed in writing many times. Zillow needs a real phone line for customer service to help resolve the PROBLEMS on its app
The gaslighting was fun
NotAKar3n
I recently just canceled my subscription with Zillow. The lead quality was great when they first rolled out their new vetting system. Slowly over time the quality had diminished. Most people calling had already signed paperwork with another agent and were only calling to find out individual property information with no intention to buy. I was in a region with an average price point of $550k. Almost every lead I received would be for properties under $100k with the occasional property just under but never over the average price point. When I would call and report the mobile home leads (which we’re not even supposed to be in the system) they would simply say “thank you for reporting, we will remove the listing but it will still count as a lead”. This would always be followed by a rep stating that I should take more Zillow training courses to better learn how to sell. Just a bit condescending in my opinion considering I had followed their method to convert leads. Over all I would not suggest buying into this as a reliable lead gen. I just barely broke even on my roi.
Always putted wrong pictures for the property
gary zuo
I got twice for the property wrong pictures, and can’t make it correct. I Don’t know why is so hard to changes . This is wrong experience from the zillow , not recommendation !!!
Zillow needs a New CTO and Dev Team
Joshua Cosenza
This app is good because it connects you with the consumer...that’s about it. It’s design is horrible and it’s layout isn’t intuitive. UX for the agent/broker is so bad. If I could upload all the glitches with photos and videos it would be embarrassing. Maybe Zillow should invest in the app before it keeps investing in Zillow Offers. This company cares deeply for the end user and the consumer online and buys up companies like Trulia to trash them so it can further drive traffic to Zillow cornering the market while not investing in the agents user experience on the mobile app or web app.
Not syncing!!!
imsimplyalice
Not working No customer service No one answers requests It's been almost a week I haven't received a call or a voicemail if missed from Zillow