PNP – Portable North Pole™ Reviews – Page 5
5/5 rating based on 214 reviews. Read all reviews for PNP – Portable North Pole™ for iPhone.
PNP – Portable North Pole™ is free iOS app published by UGROUPMEDIA INC
Charged but won’t let me use it
claranutcracker
The app charged me 3 times via PayPal but I wasn’t able to creat any videos for the kids. $20 for nothing !!!!!
Overly priced but decent
Pixiedustnsuch
The videos in my opinion are not detailed enough to cost as much as it does. Learned my lesson
Very bad
sarach
Never been work g I been paying and nothing didn’t work I been sending email trying to have help but never answer .
Solves the bug issues too late
LVG91180
This would be great if they (PNP) had their act together by Thanksgiving. I’ve had premium (auto renewal, unfortunately) for the past five years. The last two, I’ve only made two videos because it’s never working until around Dec 10. You attempt to contact customer service, but the “elves” have never responded. I will be cancelling for 2022!
Review Update
GREEK 2U
After being persistent and getting no assistance for two weeks from the company, I finally received the appropriate level of support and they were able to recover and restore my purchase of the Ultimate pass. For this reason, I am upgrading my rating from one star to four stars simply because of the hassle that I still had to go through in order to get this resolved. I had to reach out to them through iTunes, Twitter, and also contacted their support team vis email for two weeks. It should not take this much work. Original Review: This app did not save my purchases or allow me to restore them if I delete/reinstall the app on the same or on a new device. I have reached out to the company with proof of the issue and they are not willing to help at all on their end. They won’t admit there is an issue and simply direct me to iTunes without even apologizing for the hassle. I purchased their $39.99 Ultimate pass a year ago so I can’t even apply for a refund through iTunes. This is a Christmas holiday app so I don’t have a reason to access it every month. However, the Ultimate Pass promotes access to premium holiday video templates for 10 years!!