PENNYMAC MOBILE Reviews
5/5 rating based on 50 reviews. Read all reviews for PENNYMAC MOBILE for iPhone.
PENNYMAC MOBILE is free iOS app published by PennyMac Loan Services, LLC
New update needs an update
helpappj
It won’t keep you signed in and it won’t let you make a payment on the app. Pushed make a payment and it sends me to an online payment on my phone. Thanks for reading and hopefully fixing.
App doesn’t work
Fgkurfjk
App worked way better than it did before this update. The app is trash now. I get redirected every button I press, it doesn’t recognize biometric login, doesn’t show my pending payments,I have to have a verification email sent every time I want to use the app, says I’m not paperless when I am, and the website is 10 times slower than making my payment on the app. Revert back to the old app or fix this one. Should be ashamed with all the 1 star reviews you have and still haven’t fixed this problem.
New version of App is terrible
PionaJ
Why would you take away the ability to make a payment inside of the app again and redirect me to a web browser to make a payment. Use to make all payments through the app. Awful customer experience. Gives me a reason to refinance elsewhere.
Previous version was better
daniellemmons
Doesn’t send sms code verification during sign in and doesn’t provide facial recognition or finger even though I opted in for it.
New update is trash.
haidavi
Sat on hold for 40 minutes and decided to hang up after reading these reviews. This app use to be convenient but now i can’t even make my monthly payment on it. Face ID doesn’t work. May as well delete it at this point but I’ll be hoping they get it fixed and put it back to its original format. Disappointing.
Doesn’t work
Kenny-1
App always worked before. Now, I can’t log on. It won’t take my password and when I try to request forgotten password, the “I’m not a robot” doesn’t work. Terrible app! Please stop fixing it!
Incompetence
walkawalkawalkawalka
Hey dummies, the app doesn’t remember your username and password / Face ID. Now I have to put my username and password each time. Why did I trust your update? Pull it together, how developers keep their jobs when mistakes like this are made is unbelievable.
DONT UPDATE
Chipper113
The update is horrible.The app no longer saves my password and Face ID no longer works. Very inconvenient
Horrible update!
Ete lead
This was so tedious! I went round and round trying to make my payment. Such a hassle and so time-consuming now!