Category | Price | Seller | Device |
---|---|---|---|
Travel | Free | Bikelock Technology CO., Ltd. | iPhone, iPad, iPod |
They do not require a specified docking station, which means you may park the bike anywhere permitted by local law. Please ensure other riders can easily locate the bike after you park and secure it.
We hope you enjoy your ride!
I’m very disappointed with Ofo’s customer service. I recently signed up for a 7 day free trial as I was on vacation in a city that has Ofo but my hometown does not. I couldn’t unlock the bike and when I went into the app to cancel there was no easy way to do so. When i finally got in touch with customer service their cancellation process took so long that I was charged for the monthly fee. Do NOT use Ofo- use Limebike instead!
Terrible terrible TERROIBLE!!!!! I have been using them in Singapore, the app has millions of glitch, and if there is any problem, first you still need to pay the fee, coz other way your account is blocked, and then after their "investigation" you get the money back. Got ridiculous situation twice within a month: first they charged me for 4hrs ride, when i rode only 10 mins, when I paid the amount the ride dissapeard from the hotrod of my ride, so I got refund ONLY because I have been charge the money from my account, then despite of having a pass that gives you free rides for 120 mins after 30 mins I was charged and again needed to pay the amount in order to use the app. Then I had to wait like 2 days for an answer from their facebook site. there is an immediate answer but it is automatically generate. So not very helpful. Now the prices are ridiculous. DO NOT USE OFO IN SINGAPORE!!!!!!!!!!!!!!! The competition has much better customer service and prices! I mean just look at the amount of their 1 star reviews on Facebook.
Quite a few times it shows a bike is there on the map but it’s not physically there. Also over half the bikes Ive tried are broken. Like the idea just needs some work. Ability to report bike not at location would be nice.
I followed the GPS where the bikes are located at but there were no bikes it showed 7 of them but there was none! And are first time trying to use them and can’t even find one!!
Awsome becuz it ain’t even make me pay anything it says I have free rides i haven’t been charged and used it thousands of times
This helps get me around AND save’s me money. Great app! Only complaint is that many people don’t respect the bikes and damage them. I find a bike and want to ride it but it doesn’t have working brakes or has the gears messed up. There’s should be an accountability feature 1st and 2nd they should try to repair them as faster.
App works great, easy to use, bikes are very inexpensive to use. However the bikes are obviously sized for the Chinese market. Im 5’11” and even with the seat full up it’s still about 3 inches too short for my legs. Makes for an uncomfortable ride.
At 6 feet, I am not extraordinarily tall by American standards. The highest setting on the seats is too low, and the handlebars are too narrow for the width of my hands. The basket on the front of the bike is much too small to be useful.