STAY AWAY IN SINGAPORE – ofo — Get there on two wheels Review

Terrible terrible TERROIBLE!!!!! I have been using them in Singapore, the app has millions of glitch, and if there is any problem, first you still need to pay the fee, coz other way your account is blocked, and then after their "investigation" you get the money back. Got ridiculous situation twice within a month: first they charged me for 4hrs ride, when i rode only 10 mins, when I paid the amount the ride dissapeard from the hotrod of my ride, so I got refund ONLY because I have been charge the money from my account, then despite of having a pass that gives you free rides for 120 mins after 30 mins I was charged and again needed to pay the amount in order to use the app. Then I had to wait like 2 days for an answer from their facebook site. there is an immediate answer but it is automatically generate. So not very helpful. Now the prices are ridiculous. DO NOT USE OFO IN SINGAPORE!!!!!!!!!!!!!!! The competition has much better customer service and prices! I mean just look at the amount of their 1 star reviews on Facebook.
Review by Kris_Toor on ofo — Get there on two wheels.