5/5 rating based on 94 reviews. Read all reviews for NYCB Mobile for iPhone.
NYCB Mobile is free iOS app published by New York Community Bank
timerinnj
The app won’t work. It claims it needs to be updated but on this iPad there is no more updates permitted. So I can’t use the app at all what a waste I’m supposed to go drive over to your bank for a lousy deposit that’s less than 50 bucks?… needs to be fixed ASAP So people who have older iPads can use it.
Fly N Hi Tim
Won’t work on my IPhone 6, time for a new bank or spend $1,100 on a new phone! Pretty sure it’s gonna be a new bank! ?
VSP2320
What a horrible app. I think I’ve only logged into it twice since I have had it. It’s always crashing.
Azule330
It’s been a great app, until now. When I open the app it says to update so I do...but my device is not new enough for the update so I try to download the older version and NO GO!!! So do I have to get a newer device just to have this app?! This is not ok with me , I’d rather switch banks. Please fix this.
really nycb?
What in the world? No one I know who uses this app can login to their account, since the update. The phone numbers are swamped and I’m sure the brick and mortar bank is as well. If you’re going to do an update let your customers know what to expect when the update is complete!!
SoLongNycb
I just got their latest iOS update. And I keep getting error pop up saying unable to validate information. Their IT resources really need to do a better job than this. For their app update the app was unavailable for 3-4 days and today once the app is released it doesn’t work. Worst customer experience!!!
Maria Teresa Jimenez
This app update is THE WORST! I have not been able to get into my account and I tried every way of doing so! And on top of that I am trying to get in contact with customer service and no one is picking the phone to help me! I give this a 0/5 stars!
raven 2736
Disruptive to my ability to get the financial information I needed. Not easy to navigate. Do not care for this app
Mattsui99
It’s been a couple days now since the new system work was supposedly completed, yet now with the new update I can’t even login to my account. It says it can’t validate my credentials. Won’t work on the website either, so I guess the entire new system has bugs still? Can’t even change password or anything. I’ve been considering changing to a bigger name bank for a while now, and this issue might be the one to finally make me do it if it’s not resolved soon.
Dame anne
Why did you change this. I’m 83 yrs old It’s very difficult for me to now have to Figure this out. Can I still use the yellow Icon??? I can’t seem to get onto this new One. I’m not happy!! I can’t even get a nickname. This sucks?