MetLife US App Reviews – Page 10
4/5 rating based on 392 reviews. Read all reviews for MetLife US App for iPhone.
MetLife US App is free iOS app published by MetLife
Sorry Service Down
ahngo90
Everytime I've tried to use this app I get a "We're sorry service down. Please try again later." Except to Metlife later means never and which makes this app useless.
This thing needs an update
jenn5706
I’m so incredibly frustrated with this thing! I’ve had Met Life since the beginning of the year because my company switched from Colonial Life. I wish I would have stayed with colonial. All I get is the run around. No one knows what’s going on. It’s not like it’s for free. This app does not help either
It’s secure
ken in peoria
It’s so secure I can’t log on. Tried to reset password and just can’t get through the crap.
Hard To Use
Pepi1956
I have tried to make a payment and it keeps saying it’s having technical difficulties. Does this thing work at all??? If not, someone needs to get it up and running!!
No purpose for Home & Auto
36yroldbluecollardad
My type of policy (Auto & Home Grand Protect) is apparently “not eligible to be viewed” on the app...I guess there’s no purpose. I have a hard time believing State Farm or Allstate would allow such a poorly functioning app.
It’s like pulling teeth
asher2976
Too many “technical difficulty” issues make this app very frustrating.
School programming project?
OhioWine
I used to work for another P&C company in their web development area (analysis) and know what “user experience” means. This app is, plainly stated, pathetic. When attempting to confirms he dates of my policy, the date selector is white font on a white background. Once I get the correct date with a great deal of trial and error, I get an error stating that they are experiencing technical difficulties as they have been for literally the entire month of October. I have grave concerns of claims handling knowing the obvious lack of leadership, initiative, and basic care as it relates to their digital policy management. I mean, how much faith can I have in MetLife knowing they have -seemingly - a gaggle of prepubescent nerds knocking out code in between their Fortnite gaming sessions.
Deleted it five minutes after installing
WDNx
Utterly useless app. The only thing I can do with the app is to dismiss the warning that my account is not eligible to pay using the app, (even on the my account tab where you can’t even post your bill) and look at my policy. Isn’t even pull up a proof of insurance card like with other insurance company apps.