Maven – Car Sharing Reviews – Page 6
5/5 rating based on 76 reviews. Read all reviews for Maven – Car Sharing for iPhone.
Maven – Car Sharing is free iOS app published by General Motors
Horrible company
windy_city_reader
Maven stopped servicing Chicago. Charged me a hidden “excessive mileage fee” of over $60 when I rented a car for two days! I was not notified of this I simply found it on my credit card statement. The gas credit card didn’t work. Generally extremely dissatisfied with this company. 0 starts. Please do not use Maven. I believe this company is dishonest and poorly run.
Great customer service
Tarzan57
First time using a service like this, so I've called w a few questions. Every service rep I’ve gotten has been incredibly helpful. I love that you can extend your trip if no one has reserved the car.
Love the service
queensimone1908
When I came back to DC for a job, I decided not to bring my car to the city with me. I was initially concerned about how I would manage trips to those places where you really do need a car and Uber isn’t a good option (IKEA, Costco, etc). A friend told me to try Maven, and I LOVE IT. There are two cars behind my building and several others within a short walk of where I live. The cars are all newer models, clean, and easy to operate. I highly recommend!!!
Very happy so far
arthurdexter24
Still currently renting a car from Maven but so far the experience has been completely flawless. Highly recommend! PS your phone must have its Bluetooth turned on to start/unlock your car
The app is not complete
Danie153445222567
Where do I enter the promo code? Oh in this disabled button.. But it didn’t work on my first trip, why? You have to “activate” it. Ok trying for the second trip - error, can’t be activated. Ok, anyway I wanna rent, how much for a day? $90. The total is $109, the breakdown is $100 per day + ... oh well. Additionally, the app is very slow and glitchy. And the car we’ve got had only 30 miles fuel left. Nobody cares.. Will use it as a last resort. There are much better options.
MAVEN app is so good and easy to use
Sambangi
App is very is easy to use. Only drawback is it is too slow.
Why
quan010998
I tried using it they said my driving record was bad then I went to my dmv area I have no points on my license ???
Unreliable
bostonbubble
Maven can be a great service when things work smoothly. However, I have encountered two instances when the vehicle was unavailable at the last minute. One a cancellation from Maven for car maintenance - no communication with me in advance. Another the Bluetooth functionality in the vehicle was malfunctioning so I was unable to open the vehicle and start the reservation. Customer service has no real ability to impact the situation on the ground so youre just out of luck. Finding out you do not have a vehicle at the very last minute is incredibly disruptive. Maven cannot claim reliability. Youre better off with a car rental outfit that is more attentive to its vehicles and customers.
Reservations
@__lyron__
The app will let you reserve a car, but that doesn’t mean they have to have the car there apparently. First and last time using. For this kind of money and with Cadillac backing it, I expect better. Even while talking to them, the person tried to reserve the same car, that I reserved, that wasn’t there!!! An hour of my life I’ll never get back.