Lyft Driver Reviews – Page 104
4/5 rating based on 1058 reviews. Read all reviews for Lyft Driver for iPhone.
Lyft Driver is free iOS app published by Lyft, Inc.
Very unclear driver Payment interface
Love this on iPad mini
Sometimes lyft does not explain how their promotions gets counted in the app. It’s very difficult interface. You cannot check ride information on the app, you have to log in the browser for that. Their promotions are the most confusing part, lyft give some promotions in app and than on separate they send in text message, there is information about the in text promotions. Please see how Uber does it, very clear and straight forward.
WARNING:Must have a license for at least One year ???? Really Stupid
User Lady
Have to have a license for one year to drive Lyft.Are you serious that is so ridiculous.Like I’m going to wait one year just to make some money,I don’t think so !!!!!!! To CEO ,Highly recommend changing that policy even if it may come with limits for people who just got their license ,because everyone is missing out on money on that one.Just because you went to go get your license does not mean you have no been driving ?♀️ Also there are people who get in to accidents more than people who just got their license.Please change the policy for people that are looking to make some money with your company and just got their license.I was so excited to drive with Lyft ,but I never look forward to it now.
Driver app is poor
ajrs1244
I constantly receive texts saying I have lost connection with the Lyft system. It is the system that loses connection with a phone that is on Wi-Fi and with full bars. Apart from this Lyft is good but you need to select Waze as your navigation and then go back to the Lyft app to pick up or drop off the rider
So many updates, so many bugs
TroyRig
The app on iPhone X still twitches when hitting “menu” within dashboard. Getting to my driving history takes constant swiping until it slides over. Aside from that, the app is a UI nightmare. Request comes, tap accept. Tap “close” so it closes the navigation pop-up. Arrive at pickup, tap “Arrive.” Then tap “Confirm Arrival.” Then tap “Pickup” once the Rider is in the car. Then tap “Close” to close the navigation pop-up again. That’s six times you have to tap your phone screen just to start a trip. Six!! Finally earnings are net earnings instead of gross. But the earnings screen doesn’t include tips, so we still have to go through several screens just to see what we’ve made for the day. Tap “Dashboard.” Then “menu.” Then “driving history.” Then select the current week. Then select the current day. That’s five taps just to see how much you’ve made for the day. Ridiculous. That info should be front and center. Need an adjustment to a fare? There’s no option for adjusting a fare from Lyft to Plus. That requires going to the help menu and selecting from several drop-down menus, none of which list that as an option, selecting a random thing and just explaining it in the message area. The app needs to be streamlined for speed and efficiency. The less screen taps the better. It definitely has a “designed by engineers” feel.
Pónganlo en español también. Y que su mapa sea más dinámico, como el de Uber. Y ahí le doy 5 puntos.
cdgq71
Pónganlo en español también. Y que su mapa sea más dinámico, como el de Uber. Y ahí le doy 5 puntos.
Terrible Connectivity
Franz Schneider
The app, overall, is not a bad design. I do think Lyft should amp up their development team, however, to more aggressively update the app and intuitively meet drivers’ needs. BUSINESS IMPROVEMENT SUGGESTIONS Lower Promotion Requirements • Let’s be real: Lyft does not have the clientele that other businesses like Uber does. Until you do, I would suggest lower requirements for promotions. For example: At the time I am writing this review, there is promotion for 15 rides for $20. First of all, $20 is hardly an incentive, and doing 15 rides in a week is almost impossible in my city and on my daytime schedule—and I drive a LOT of hours each week. Last week, the promotion was 7 rides for $10. Even THAT, I hardly made—and that was with an unusually-busy day for Lyft. To Lyft’s credit, they did respond by ditching promotions that required being online for 50 minutes per hour. That would be HOURS of sitting, waiting, and twiddling of thumbs. Also, please stop requiring such high acceptance rates! Your app glitches even screw this rate up (see below), costing us money! Address Cancellations • I don’t know what it is, but Lyft riders cancel annoying frequently. Please increase the incentive not to (fees) and compensate drivers more for cancellations. APP FIXES NEEDED Fix Connectivity • This app’s connectivity is horrific. If the app is not on screen, the app constantly drops connectivity and signs me out of driver mode. This is not an issue with my cell service either. This is in the middle of high-population cites. Also, I drive for Uber too and have it online at the same time and it NEVER has this issue except once in a blue moon. This is especially ludicrous when waiting in an airport queue. I have sat in a queue for HOURS only to wake up from a snooze while waiting to see that the Lyft app lost connection and signed me out, making me start the queue all over again. Good thing I have Uber, though, or I would have been screwed. Uber keeps me in the queue and I get rides with them. For this reason, I rarely get a Lyft ride out of the airport. Fix Phantom Trip Requests • Sometimes the app does something odd where, out of the blue, it says that “so and so canceled the Lyft request” when I accepted no trip and the app is in standard online mode, not trip mode! Fix Notifications Many times, I have returned to the app to find a “missed-trip-request” notification, but no sound or vibration notification came from the app. This costs me money and ruins my acceptance rate. In fact, I lost my St. Patrick’s Day promotions because of this when I gave Lyft a chance that day. Who know how much money that costed me! Fix Scheduled Trips • I received a trip scheduled for 25 minutes away (I didn’t want to decline so as not to ruin my acceptance rate and lose my measly $10 promotion). I drove 25 minutes, picked up the riders, and drove them about 20-25 more minutes. I only got about $15. The trip was also to the airport, and the queue was full. So I drove another half hour back. I drove about 1.5 hours for $15! Please do not send trip requests that do not pay off! (P.S. I contacted support to see if they could add some compensation, and they pathetically did not.) APP FEATURE SUGGESTIONS Remove Destination Limit or Change It • Lyft used to have no limit on setting driver destinations, but they followed the lame way of the Uber and added a limit of 6. Why limit? Is it really the end of the world for drivers to drive where they want and where it works for their lives? But if you have a limit, PLEASE change it so a destination is used only when and ACTUAL TRIP IS COMPLETED. Remove Time Limit on Destinations • This app barely tries to find destinations before it says, “Sorry! We couldn't find you a match along your route, so we've signed you out of driver mode.” Please remove this annoying limit, or at least make it an hour or something. The app constantly signing out require constant resetting of it which means more distraction and annoyance. Add Destination Arrival Times • Please add destination arrival times so the app leads drivers to destinations at the time they need to be there. Add Driving Regions It would be great if we could make ourselves available to drive only in certain regions. Sometimes we may want to go do just a few runs in our area for a limited time and not be taken clear across town. Another example: I pick someone up from work each day that I drive and when it gets closer to that time, I need to stick in the area and not be taken far away or drawn into areas of town that are traffic traps. Thanks fo reading and considering!