So many updates, so many bugs – Lyft Driver Review

The app on iPhone X still twitches when hitting “menu” within dashboard. Getting to my driving history takes constant swiping until it slides over. Aside from that, the app is a UI nightmare. Request comes, tap accept. Tap “close” so it closes the navigation pop-up. Arrive at pickup, tap “Arrive.” Then tap “Confirm Arrival.” Then tap “Pickup” once the Rider is in the car. Then tap “Close” to close the navigation pop-up again. That’s six times you have to tap your phone screen just to start a trip. Six!! Finally earnings are net earnings instead of gross. But the earnings screen doesn’t include tips, so we still have to go through several screens just to see what we’ve made for the day. Tap “Dashboard.” Then “menu.” Then “driving history.” Then select the current week. Then select the current day. That’s five taps just to see how much you’ve made for the day. Ridiculous. That info should be front and center. Need an adjustment to a fare? There’s no option for adjusting a fare from Lyft to Plus. That requires going to the help menu and selecting from several drop-down menus, none of which list that as an option, selecting a random thing and just explaining it in the message area. The app needs to be streamlined for speed and efficiency. The less screen taps the better. It definitely has a “designed by engineers” feel.
Review by TroyRig on Lyft Driver.