Lugg - Moving & Delivery Reviews – Page 7

5/5 rating based on 229 reviews. Read all reviews for Lugg - Moving & Delivery for iPhone.
Lugg - Moving & Delivery is free iOS app published by Lugg

Great workers, misleading app

seaceacee

My Lugg driver 5 STARS HE WAS AWESOME. This low review is not a reflection of my driver, it is a review regarding the app itself. Had to have something taken to my place I had the pick up from store set to 7-8 pm from there to my house was 25. They arrived early and started charging it as “labor at destination” before I even spoke to my driver. Definitely shaved off a solid $10 I honestly feel I shouldn’t have been charged. I only used the app due to the discount I have through home goods. To move my item which I could have carried but I couldn’t have fit in my car $36 was kind of pricey. There is no way that I can see on the app to adjust any of the pricing or info. The guy who moved my stuff was nice and very helpful. My original estimate cost was a decent amount cheaper than what I ended up paying, which sucked. I don’t think I’ll ever use this app again. More annoyed by the misleading/lack of info regarding charging and that my order was picked up earlier than I stated which caused me to not be able to meet my driver on time.


Great for small moves not big ones

Rockit77

I’ve used Lugg a lot. Great for picking up furniture and small jobs. I hired them to move my 2-bedroom apartment. It was fine but only 2 guys and it took so long that it cost more than a real moving company would.


Moving is great, time stamp for labor rates is off

ponekesf

Just completed my first small move with Lugg. The two guys were in and out in about 10 min, but I was charged for 20 minutes of time. In the end it’s a few dollars, but the lack of honesty is troublesome, and I will give caveats when I use or refer Lugg in the future. I still would probably use them again as the move itself was fine, but I now know that I should be more proactive about clearly defining the duration before I am charged. A disappointing first impression.


Easy Cheesy!

hollyluvslugg

I’ve loved using Lugg for a couple mattress deliveries. Saves me time and is super easy to use! The guys who have delivered have always been friendly, respectful, and swift! Always felt safe even when I’m home alone because they are so professional! ?


Wish I’d thought of it!

Ready2Go2013!

SO SMART! No more renting trucks and denting my walls! Hands down best service model EVER!


Easiest move

elena.shika

Best moving experience! Wish I knew about this service earlier - app was easy to use, my crew (Fernando and Raymond) were so kind and careful with my items and right on time. Will use Lugg when ordering furniture in the future as well!


Prompt service!

Loloahi

After purchasing funiture, I was able to set up the movers to pickup from the store and deliver to my home within 2hrs. The movers were so efficient, they got to my apartment before I did! Christian and coworker were both professional and curteous!


Why didn’t I invent this app...

Ehhte12345

I didn’t because a 20 year old did... ?excellent service.... helpful.... efficient! Highly recommend!!!


Great guys a little pricey

redthedog2019

I only needed one guy not 2 (no option for less) Little pricey. I typically have this run done with labor for $40. That said the guys are awesome


Love u ya big Lugg! Like Uber for moving stuff

MCraw888

LA friend recommended. SF u need to get the word out cos u rock. quick move within one hour w updates u can track. Thanks!