Lieferando.de Reviews – Page 9
4/5 rating based on 179 reviews. Read all reviews for Lieferando.de for iPhone.
Lieferando.de is free iOS app published by Takeaway.com
Avoid, if you have the option
Ileitch
The day Deliveroo left Germany was a very sad day for me. The only option is this terrible service. The app looks like it was written by the cheapest developers they could find. Even when the app works, they don’t have enough drivers... not that they say this, just suddenly the restaurant is closed... at 7pm!! What a joke. Seriously Germany is in the digital dark ages compared to most other western countries.
Cook at home instead
ArtemF
Bewildered by the high ratings for this app. I’ve had 3 out of 4 orders that were botched. Customer service is infuriating and obtuse, no way to call support and all-around a horrible experience. Foodora and Deliveroo were modern food delivery services - this is a caricature.
Terrible Customer Service
Jessica Adriana
I placed an order that was never delivered. I called the restaurant and they couldn’t refund me so I tried to contact Lieferando‘s customer service but they do not have a call center only an email. This was over a month ago, I have sent three emails and they still haven’t gotten back to me.
You're Better off just walking
No More Bad Coin Games
Without a doubt the worst delivery app in the western world- I only went back to it recently because the better, more reliable app died (RIP Deliveroo) the time estimates are in no way indicative of delivery ETAs , there's no way to search by distance or area (I've seen restaurants in my feed from a whole city away) and they will routinely and inexplicably tell you restaurants are closed even when you LITERALLY SEE THEM FROM YOUR WINDOW. You're better off just walking to the place yourself, avoid this app at all costs.
Tracking is NOT Functional
americanphantom
As someone from outside of Germany this app lacks many things you would assume are standard. There is no way to edit an address following the order, meaning that when I realized I had mistyped something I was unable to go back and it made it more difficult for the delivery person. Additionally, there is no way to contact that person to let them know. Since I don’t have a German number the delivery person didn’t want to contact my phone number because it would be an expensive international call. He ended up having to wait twenty minutes outside of my building while the tracker said 30 minutes remaining so I didn’t even think to check if he might be outside.
Food was good but app seems lacking
sgmiller
I just used this app for the first time and while the food and service were great the app seems very lacking: -I received no push alerts or notifications regarding the status of my order. -I don't see any place to review or comment on the food or a service -It's not even easy to find where to get customer service Poor
No customer support or fulfilled deliver
davigguy85
The first order I place was great everyone after the was garbage. Incorrect orders or orders not being fulfilled at all cant get any customer support. Wouldn’t recommend this service at all.