4/5 rating based on 179 reviews. Read all reviews for Lieferando.de for iPhone.
Lieferando.de is free iOS app published by Takeaway.com
pchri87
Belive me is the worst I ever seen in the world, I’d try app for food delivery everywhere, and this is the worst. The food tracker is totally inaccurate, you never know where your food is. The assistance is only email.
Mark ...
DO NOT INSTALL THIS APP. Orders are routinely over 30 minutes late, customer support is terrible, the app is broken in several ways as well. They’ll show you a 30 minutes delivery estimation on the restaurant listing and then tell you it will take 90 minutes AFTER the purchase. It’s impossible to cancel an order in the app. The customer support is extremely hard to access. These are just some of the absolutely infuriating reasons this company is complete Trash.
berlinberlin2021
Never had an order delivered in less than 2 hours. Customer service is a joke. Don’t bother and just download Wolt instead. Update: I sent multiple emails to the email address they provided below each time I made an order and it was significantly delayed. Never got a response. Like I said, customer service is a joke.
Jónny
The app fails to properly update the location of drivers in real time. For example, my food (90$ worth) showed its location as at the restaurant while my delivery driver was outside my house trying to get in touch with me, eventually leaving when he could not because he was using a dated phone number. The phone number was dated, by the way, because the app failed to register the update to my user profile which I input. Instead of simply walking up to my apartment building and pushing the call button for the apartment with my name on it, the driver merely left. Later, customer service refused any refund. An awful experience. I can’t recommend finding a different food delivery app more. Thankfully, with Covid winding down, we can all start eating in restaurants again and lieferando will fade in importance. Good riddance.
Pimptastik
I used this app a couple times and my only things I wish to see is that they offered different languages translations in the settings like to English. I really don’t understand most of what I’m ordering and have to use Google translate to constantly type words from the app to see what things are. Also the customization of food could be better, you can only ADD certain toppings and things to a food order but you can NEVER take anything away for example I don’t like onions on any of my food and it doesn’t allow the option to take onions off or anything else a person may not like on their food.
Dang Hazelnut
Everything is great about this app and I wouldn’t say I have any complaints. Just a suggestion that when there are new restaurants, there should be a category labeled as “NEW” at the top along with other categories (all, pizza, sushi, chinese, etc) to keep things a little more organized! This also will give the new restaurants a chance to be noticed especially if you have so many other restaurants listed.
Sirakos82
I made an order and did not receive it and Lieferando refuses to refund the money. They are telling me that it’s my fault for not waiting longer than 75 minutes after the agreed delivery window. My interaction with the call centre and with customer support via email can only be described as dark comedy. In addition to not giving me back my money for an order that was never received, they have sent me emails by accident where they are talking about me in a very unprofessional way. Never again. This company is a joke.
Shelbi P.
Service is amazing , food is always great , fast delivery every time ! I only order from here love this place