Lieferando.de Reviews – Page 11

4/5 rating based on 179 reviews. Read all reviews for Lieferando.de for iPhone.
Lieferando.de is free iOS app published by Takeaway.com

I miss the features of Deliveroo

bixv

Customer service in this app is pretty awful, also.


These people are thieves

mofolotopo

I placed an order that said it would be delivered in thirty minutes. After two hours it still hadn’t arrived, and when I called the restaurant they marked my order as delivered even though it had never shown up. I had to leave for a concert, so I ended up just eating at the train station. When I contacted Lieferando about it, they said that the food HAD shown up while I was at the concert, more than two hours late, and as a result I was not entitled to a refund or a credit. So I paid for a meal I didn’t get to eat, sat there starving for hours, and missed the opening act at the show I was attending. How can you even run a business like this? Is more than two hours past the estimated delivery time seen as acceptable? Do you bear no responsibility for delivering the products you sell? Anyway, avoid Lieferando like the plague. They have terrible service and take no responsibility for it, and will steal your money and refuse to give it back even when they fail to deliver the products you purchase.


Great

Hessinger

Good app done right


Worst delivery service

Inti23

Hard to reach customer service, inaccurate delivery times displayed and generally much longer than initially displayed. Can’t believe Deliveroo left the german market leaving us with this one mediocre delivery service in berlin :(


It was great at first till I was ripped off

Mirkywater

Usually it was great until last night I ordered from dominos in Kaiserslautern they never delivered my food but marked me as delivered I never was able to get in contact with any one and I never got my money refunded if your a service member be careful from what restaurant you order from


Excellent!

The_illest_ever

Fast, friendly and always hot. Great option when you want to order out. Very diverse menu


Good, but more options would be better!

julesmagooools

Good, but more options would be better!


No Delivery

Mhdazzam1

You can place your food orders and pay for them successfully, but please bear in mind, that doesn’t necessarily mean you’ll receive any food in return :)


Incredibly bad

Ghhddhjjj

- no tracking of order whatsoever. Delivery time countdown just keeps resetting (it goes to 0 then back up to 15 minutes several times) - when I called the restaurant they said the delivery guy hadn’t left yet. This is after the app said he was 15 min away several times The app is a joke


Slow Service and Inaccurate App

MDR310GUY

Let me just say that this app is light years behind other apps. 1 -Delivery time is misleading. Initial time of delivery and confirmation was 45 mins. This changed to 95 mins 2 minutes later. 2 - “Track your order” is a joke. Waited the 95 minutes and saw the progress tick down to 15, 10, 1 etc. Went outside and no delivery guy. App updated to 0 minutes but still no food. Called restaurant twice and they said any minute. 15 mins later, no food! App updated to “Delivered” so I called the restaurant “Hong Bin Taxi” and they said the driver was in another area finishing deliveries. It’s now 2 hours since time of delivery and NO FOOD!