JCPenney – Shopping & Coupons Reviews – Page 9

5/5 rating based on 587 reviews. Read all reviews for JCPenney – Shopping & Coupons for iPhone.
JCPenney – Shopping & Coupons is free iOS app published by Penney OpCo LLC

Terrible service

Ruffin98

I’m going to cancel my credit card with jcpenny because 95% of the time or order something from them it comes in as the wrong size, color, or version. Or llike that last time I ordered something I got the completely wrong package. I don’t know who’s is over the distribution or logistics part of jcpenny, but it’s terrible. I mean I can understand an order being mix once maybe twice, but after the third time it’s like are y’all even trying to make sure that y’all are send the correct packages to paying customers. I wish I could leave a zero star, because that’s how awful this service is. If I were you, I wouldn’t waste my time ordering from them.


Rating because of your company reverse-racism

pamh-0001

I am so disappointed that after the decades of business I have done with your company that your company is practices racism towards every except blacks. I see the line of shirts you currently have that advertised only promote the lives mattering of black people. This discriminated against all other races. I refuse to do business with companies which are discriminatory in this way. Please cancel my account ASAP. I will share this discrimination with everyone I can so they will be aware and can decide if they will continue to do business with your company.


Horrible Customer Service with Credit Card

xx customer

Automated system has a glitch. Was put on hold multiple times and hung up on after waiting approximately 10 minutes to speak with an actual person.


Poor shipping promise

FilemonT

My order (Order #2021-0104-1020-3589) of Cuisinart Nesting Stainless Steel 11 piece cookware set was promised to arrive at Jan 19 but never arrived; it is now a week over and I am still waiting. How do I cancel this order?


Best Quality of Everything!

Celart98

No matter if you buy clothes, curtains, or their soft Studio sheets for your beds, JC Penney’s materials and workmanship are the best in my opinion! And the sales are a bar none!Try Stafford men’s underwear. You’ll never go back to Hanes or Fruit of the Loom again.


I will no longer shop at JCPENNEY

CARLYCASS

I’m sad to see my favorite store turn political. I will no longer support this store. This is where I buy most of my clothes and shoes for many years.


Great app and easy to use

Anjibug

Excellent app! Search for items you like and apply filters to show prices low to high high to low or items according to your preference. I love how I can shop to store for every item regardless if it’s Close or far away. It will even show which items are located at my local store with the quantity remaining. I’ve only had a few instances of not being notified and orders getting cancelled- very squared with this app and I love love love all things JCPenney!! Thanks for providing great quality products and also coupons to apply for every order!! This is a must have for every Penney Fan!!


My experience

Luluscott

My experience at JCP is outstanding..that worker are always there to assist you right on the spot ..thanks u again


Customer service

elainamh.

Very terrible card regarding my credit card and found out they check credit basically every month which drops your score and when asked about it customer service so rude couldn’t explain why and then hung up on me after 35 min


Can never sign

Sec10

I can have all the right information and it still won’t let me sign in. Call someone and get it straightened out and the next time I try using the app, it won’t let me sign in again. So frustrating!