iSmartAlarm Reviews – Page 6
3/5 rating based on 58 reviews. Read all reviews for iSmartAlarm for iPhone.
iSmartAlarm is free iOS app published by iSmart Alarm, Inc.
Tech Support Response
Surfer Bert
Called this company over six times and emailed them three with no response to me not being able to see my cameras. Had always been able to see them from my iPhone. Finally I get an email on an update for the app for December 14-15 but the email does not address the problem. The last app update was months ago. Being a business owner this is a sign of a company that has a cash flow problems and are at minimal support for services. I feel my purchase will no longer be of value. Stay away from any purchases from this company. They will not be in business much longer.
Latest update broke text
Dawgpwnd
The latest update broke all text. When logging in, my username and password are missing. When looking at a device, all text showing timed devices were armed/disarmed/opened/closed is all gone.
Incredible!
Michael Chicago
Updated review 2019: yeah nevermind on what I said before. Cameras crash constantly, app hasn’t been updated and insanely overpriced. You can buy a Wyze cam for 1/3 the price and they actually update their software. Cameras are identical. Not sure what others mean by the app crashing, it hasn't once on me. After my home was burglarized, we bought the starter set for $150, and added 2 additional sensors. Not only do they set off an alarm that's louder than a car alarm if an intruder comes, but you get a phone call and alert on as many devices as you want letting you know which sensor went off. I love that the alarm is in the main room, so even if someone tossed a sensor or destroyed it, the alarm would still go off. I wish I had this a few days ago. Be smart, be prepared, don't be me.
v2.0.40 resolve camera issue
congauden
BROKE AGAIN. no app updates, slow tech support response, not innovative. Funding will dried out and company will shutdown soon
App doesn’t always function
Rockie1976c3
Sometimes app works great. But many times it doesn’t. It locks up trying to access the alerts. Sometimes when trying to view the camera it just sits there with blank screen. Other times it will go thru initiation steps and pull up view. Really poorly done!
Losing functionality with updates?
not the bus driver
The latest update FINALLY fixed the apps issue with connecting to the camera to view a live stream (mostly) but now the time stamps for the video ships have been removed. Why take away useful functionality??
No Customer Service
AndyNewyork
The app stop working, no matter how many times it has been deleted and uploaded again. It don’t matter which device, Iphone or android, when trying to load app in response to alarm triggered, the camera never connects and the event log is not visible. There are just few times that the app can successfully connect, but never in real time to view live camera feed. Other camera and dvr system always connect with no issues. If this app is not working like a real dvr system, it is completely pointless. By its own definition, Ismart is to serve as an Alarm system or at least as component of a system. When the alarm is triggered to send a real time notification, the most important thing is to respond and immediately connect to live video and see whats going on. But you can’t do that with this app.