INFINITI Connection® Reviews

Not working

juankyrivera

I am prompted to go to the "Owners Manual Website" after in input my VIN. Same happens to the other Infinity app. Maybe first day hiccup but as of right now, worthless.

I don't know how well this app works, because after entering my username and password I had to wait over a minute for the app to respond, and the first thing it did was ask me for my VIN. Leaving aside the ridiculous burden on entering that on my phone, after I did, the app was once again unresponsive for over a minute, at which point I gave up trying. No matter how well their vehicles perform, experiences like this make me associate the Infiniti brand with being slow and unresponsive.

Spinner constantly =Useless

Steeeeeev H

Log in, get a spinner for over a minute. Close app, open. It asks for my VIN. Type that in, press enter, another spinner. Close app. Open the app, it says Infiniti Connect and sits there. Over a minute. Finally: "Unable to Enroll". Huh? I've had the car THREE YEARS. I'm enrolled. So much for software QA.

Doesn't work

TurboSentra

App won't let me log in. Glad I pay $400 a year for an app that doesn't work. You would think that infiniti would invest some of that money on their back end infrastructure. Garbage as usual

Not able to open

Oommen

Hard to believe that a Company like infiniti would release apps like these and not tested properly. Their website is also down. Who do you employee there?

Was it tested?

terpsjas

Can't log in. Won't accept my VIN. What's going on....

Broken

bookspan

New release - couldn't sign into my account and when I finally did - the App didn't accept the VIN. Clearly, the App wasn't tested.

Does not work!

Crashley33

Infiniti's app has always been sub-par but at least it worked! This new release says I am not subscribed which I am when I go online. I called and am now stuck on hold forever and there is no way to submit an email for support. Not how I wanted to spend my day. Love the car but the apps and InTouch in the car are way behind all other car manufacturers.

Unbelievably terrible

heel97

I've subscribed to Infiniti connection for years and haven't been that impressed with the app. I hardly write reviews but this app update deserves negative stars. The update broke the app. It does not work any more. Of course I locked my keys in my car the day of the update. Ordinarily I open my app and unlock the car. I was unable to do so and was stranded until someone could bring my spare key. I called support and they said they were going through "routine maintenance" and it should be fixed shortly. I received a voicemail today from support saying they were still performing "routine maintenance". Calling it routine maintenance is absurd. Call it what it is. Don't sugar coat it. This is not what I expect from an app I pay 400.00 a year to use.

Doen't work at all

lopez 1986

Doe not even let me open it it was working fine untill the last update

INFINITI Connection® Reviews – Page 5