Unbelievably terrible – INFINITI Connection® Review

I've subscribed to Infiniti connection for years and haven't been that impressed with the app. I hardly write reviews but this app update deserves negative stars. The update broke the app. It does not work any more. Of course I locked my keys in my car the day of the update. Ordinarily I open my app and unlock the car. I was unable to do so and was stranded until someone could bring my spare key. I called support and they said they were going through "routine maintenance" and it should be fixed shortly. I received a voicemail today from support saying they were still performing "routine maintenance". Calling it routine maintenance is absurd. Call it what it is. Don't sugar coat it. This is not what I expect from an app I pay 400.00 a year to use.
Review by heel97 on INFINITI Connection®.