INFINITI Connection® Reviews – Page 2
2/5 rating based on 109 reviews. Read all reviews for INFINITI Connection® for iPhone.
INFINITI Connection® is free iOS app published by Nissan North America Inc.
Times Out
Dj Chelly Chelz
Before you can even use this app after signing in, it times out not allowing access to features. Very disappointing.
Pointless
luxarybeau
Can’t even use this feature. App closes before it even opens. So sad. Waste of time
App does not work
Okayfornow...
The app absolutely does not work with a 2016 QX80. Infiniti customer service is terrible and cannot resolve the problems with the app. The dealership is no help as well. For the price of this luxury car, this quality is far below the competition.
It simply doesn’t work
MGJ/turlock
For such a good car, this app is pretty bad. I have talked to the customer service reps numerous times and their response is that “we will accelerate this” and nothing happens. To be clear, the remote lock/unlock DOESNT WORK. I took the vehicle back to the dealer (at the CSR’s request). The tech rep at the dealer said that they inform new customers that this feature of the app doesn’t work!! Infiniti—get your act together. Your car is too good to have an issue such as this plague the experience.
Do not purchase
dhucudhu
I wanted to love this but twice in 6 months it has stopped working for a month at a time. When you call for help they say they will report but then you are left to wait and you keep paying while it doesn’t work. Normally they update you every two weeks. Do not purchase
Don’t waste your time
Justa commuter
This app is totally useless. And INFINITI provides no support. I’m very disappointed Infiniti.
App doesn’t respond
Kea is
The app only responds to the door lock/unlock command. Other functions such as valet alert and drive zone will not work with the app. I’ve made numerous calls to support but nobody can help. I consider the money I spent for this service wasted. You would expect better service from Infiniti. Disappointing.
Horrible app
Mmdancegirl
Several calls to the service number and no one ever calls back. The dealership has tried not their fault. Infiniti should be embarrassed. My husbands GMC truck app works perfectly. Don’t bother with it.
Doesn’t work
rda2w
Always says “ Services Unavailable”. Many calls to Infiniti have not resolved the problem. The functions work through the web portal some time but never with the app.