Hobby Lobby Reviews

Frustrating

KMichelle26

Every time I click on a product to see the specifications or to add it to my cart, when I press the back button to continue shopping it goes all the way back to the home screen and I have to completely start over.

Issue in category search!

Montoemango

Tapped on “home decor & frames” and kept getting sent to art supplies. So I tried tapping “art supplies” and it took me to home decor. Then I had to back step from there to get to the frames category. Would really like the frames to be separate so there isn’t so many steps to get there. Thanks.

Love Hobby Lobby ... but hate the app

heamack

The issues have already been mentioned in previous reviews, you can’t go back to the page you were on when you view an item so making a wish list is near impossible because you also have to constantly sign in to even click on the heart. I have to click on art supplies to get to home decor and home decor to get to art supplies. Please fix this app already

Stressful

commandersmith98

I absolutely love hobby lobby! But this app is so difficult to use, if you click on an item, it will not let you go back to the page you were just browsing. Everytime I go to checkout, (this is the 4th time out of 3 days) it has problems loading and deletes everything in my cart! Very annoying! And my internet works excellent! Guess I’ll just go to the store instead. Thanks for the waste of time! Uninstalling.

Poorly designed app Great store

Cme1991

Sorry but this app is poorly designed. Search bar is not obvious or available on home page. You must click DIY button at the bottom. Once you are in a search mode and you find an item within your search, you may tap on it to view further details but good luck going back to the search list. You have to start all over retyping your search topic. That’s ridiculous. Plus numerous completely non related items constantly show up in your search results which clutters your search. Some items in search are totally off the wall. I also get logged out of my account randomly. Nor does HL have a tool to see if the item is even in stock at the store. They are not store specific. I may just delete the app. I don’t use it much anymore.

A back button is needed...

Pin-maniac

Please, please, please add a back button/option to the product searches. It’s ridiculous to expect shoppers to restart their entire search query after every time they view a product in their search results.

Good bye

beckave

After seeing how you followed the state mandated closures and possibly harming them firing all staff I will never shop in your stores again. I hope you go out of business for your actions.

Your COVID19 response

Emmamack324

I’ll never shop in your stores again because of your response to and treatment of your employees during this pandemic.

Hobby Lobby, please re-do your app!!!

John Wayne T

I love Hobby lobby, but the app is not user friendly. No search or menu button on the home page. It is laid out more like a website rather than an app. If you use the back button it signs you out so you have to constantly sign in to your account regardless of checking the “keep me signed in” Love being able to shop online but this app makes it difficult. It needs major adjustments!

Yikes

Phoenixchic

This ap is terrible to use! I love shopping in store but this ap lags, it displays products that are out of stock, the search function doesn’t work properly, I deleted it and started shopping online at Michael’s instead.

Hobby Lobby Reviews – Page 3