Gov2Go

No “Go back” button?

Magician!

To be honest this is my first time using this app. Happened to be unemployed and needed to apply for UB and my state switched weekly claim to Gov2Go. So what’s funny with this app. My first surprise was there’s no go back button once you navigate to any other pages, really? ? so I have to close the app and come back every time I need to go to diff places? I don’t think it will work for weekly claims. QA testers hellooo, test it properly...

horrible!

Big-

i hate gov2go, this app wont let me sign in! i have been using the other site for VEC Instead of this app.. but for some reason the other website says i have to use the GO2GOV website now.. i have already filed my weekly claim acouple times on the gov2go website, but for some reason it wont let me file anymore its says im enrolled but it gives me no option to file again! im deleting this app as soon as im done with this review good luck to anyone who can actually use this site

Such a horribly designed app.

esarbear

I set up a COVID test back in December through the app and it was just fine. I had to get tested again in January and this app made it such a pain to set another one up. There's no obvious link or section in the app to do so. I finally found how I was able to by clicking through my old appointment under My Events?? Why is that the only access point to making another appointment?

F*** THIS APP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

inanimate-object

I can’t even log in now. I have to use the web browser. FIX THIS STUPID USELESS APP!!!!!!!!!!! Just like the government, this app makes your life more complicated than it needs to be

Dysfunctional

tharstonjr

It is impossible to use the mobile platform to access government services that I am enrolled in. This app feels and operates like it was designed solely by programmers with no consideration for user experience design. If you are enrolled in a government service through the site, there should be a button on your dashboard to access that service easily. This isn’t rocket science....The only thing I can access is a confirmation that I am enrolled, not the actual service. Recommend that the developers invest in some real UX designers to improve the apps operability.

Not good.....

elishabg

Ok not to be dramatic but this is by far the worst app I have ever used. And for some unknown reason this app is missing a key elements like the “back” button and file weekly claims button. It lets you register for unemployment but doesn’t let you file weekly claims. I tried to use the website but it just directed me to this app which is honestly the biggest downgrade because it’s not user-friendly at all. Needs A LOT of improvement.........

No point in downloading

Arodadegawf

First ever review written, I’m in Virginia, not only is this app horrible (removes option to let me file weekly) but unemployment insurance for the majority of people using it during the pandemic is complete and utter garbage. I have not received a single payment since December yet they continue to tell you to file. They have flexed the number of Virginians who filed being so low but it is only low because now one has received benefits since December, in short, there are a lot of Virginians not only suffering but being used to flex statistics that are fraudulent. This is sad, might as well not download, they won’t help you.

Confusing and Non-Functional

QuizQueen1369

This app is not intuitive or useful. The learnability is bad; I have to figure out how to use it each time I log in. For the past couple of weeks, I haven’t successfully found a way to file through the app because there is no link available in the “File for weekly benefits” page. The times I have been able to successfully file, I’ve found an entry point through the events section. I appreciate that the government is offering an app, I can’t successfully file weekly claims through this app and usually just end up calling.

Doesn’t work

PewPewKaboom

I tried to file through website, however it glitched when I tried to submit my paystubs, and I could never get back to finish the claim but it said “submitted”. So I tried to do it again via this app, now it just rejects me entirely. How can I be rejected when I can’t even start the process? I can’t say I am surprised, our government is garbage, doesn’t matter who is in office.

Terrible app

Sybil13666

This app is awful. I can’t find anywhere to file my weekly claim and the chat is no help. I had to file by phone. It’s not user friendly at all.

Gov2Go Reviews – Page 10