Dysfunctional – Gov2Go Review

It is impossible to use the mobile platform to access government services that I am enrolled in. This app feels and operates like it was designed solely by programmers with no consideration for user experience design. If you are enrolled in a government service through the site, there should be a button on your dashboard to access that service easily. This isn’t rocket science....The only thing I can access is a confirmation that I am enrolled, not the actual service. Recommend that the developers invest in some real UX designers to improve the apps operability.
Review by tharstonjr on Gov2Go.