Google Fi Wireless Reviews

yeah. IT RUINED ME AND MY SISTER PHONE.

Moonzie/Morgan

seriously?! I thought this would help me, but my wifi turns off every 5 minutes!! It takes so long to get it back on, and my restrictions have been turned on. My mom or dad didnt even do that!!! DON'T GET THIS APP.

Worst app in the Apple store

KangarooBox

I have no idea how this app is so slow and laggy. Every time I have to interact with Ed I get frustrated and close it. Just opening the voicemail section of the app takes 30 seconds. And this is on a brand new iPhone 13 Max Pro, the top of the line Apple phone. Avoid Google Fi at all costs, at least on an iPhone.

Review

betta work

Very good service and was easy to set up.?

Delay and Lag in App

31216

You tap on what you want. Wait five long seconds. And you get where you need. Then tap, then wait for five seconds, then proceed. It feels like the 90’s. It’s not my phone because no other app on my phone does this and I have lots of data on my phone to spare. It’s the Fi app that’s suuuuuper laggy. Like aol dial up internet laggy. I can’t get to my voicemails sometimes because of this. Unless I want to wait five true seconds after each click. I missed some voicemails because of this.

The Plan that Can’t Figure Out Basic Technical Support

Lost Is Found

Tried to sign up for service and port in numbers. One line got hung up despite previous carrier confirming that the port was approved. Google Fi’s technical support couldn’t figure out the issue after 30 days so we left, and they said they wouldn’t charge us for the line we couldn’t use. In the end they did charge us for it. They also keep having technical errors with cancelling the line, so I just got a notice that they have scheduled a third charge for another month on a line that I have never been able to use. When I told the agent that it was unacceptable for them to charge me again before processing my refund, she hung up on me after a long hold. This is the most incompetent phone company I have ever worked with. Save yourself the dozens of hours on hold and go with someone else.

Support button doesn’t work

Damjancd

It keeps saying something went wrong try again So there’s no support

Google Fi is a Scam

MF2120

I got the Unlimited Plus plan before leaving the US. The only thing unlimited about it was the data. It says unlimited calls and texts but that’s a lie. I got charged for $70 worth of calls when I was in India and called back to the US and then got charged again when I was back in the US and calling to India even though help-desk said at least those calls would be “unlimited and free”. Then when I wanted to cancel after clearly being lied to they charged me for a full billing cycle after I was told I would be reimbursed for the remaining billing cycle. Google is absolute garbage. They don’t even pretend to give a crap about the people they serve. All of the call support is offshore and I’m sure getting paid slave wages. Find another phone plan.

Avoid at all costs!!

Marcelo Barboza

Incredible amount of fine print. While this is in beta, I would highly encourage people to stay away from this service. Customer service is an absolute joke (I think they are actually just bots). International service doesn’t work as described (in my case, it did not work at all internationally for trivial reasons). This is an absolute embarrassment for Google.

Turtle torture

Pukara6

The worst of the worst, it is a turtle, and when it exceeds 22 G it is al ready useless, the service is lousy, a scam!!!

Voicemails take multiple attempts to delete

Hersh_MistaT

The Fi app has a bug where Voicemails get deleted and reappear multiple times leading to headache and repeat button pressing

Google Fi Wireless Reviews – Page 5