FragranceNet Reviews – Page 6

4/5 rating based on 100 reviews. Read all reviews for FragranceNet for iPhone.
FragranceNet is free iOS app published by FRAGRANCENET.COM, INC.

Don’t waste your money

carolp29

I never received my order or a refund, worst customer service ever!


Best place to get my perfumes

Fgarcia24

I have been buying from fragrancenet for a long time, years. I have not have any problem and always get what I want. They have good prices and good quality products. I will recommend this web page.


Incompetent and infuriating

Diehajqd

DO NOT DO BUSINESS WITH THEM. I placed an order - waited weeks. Nothing. No email confirmation, yet they charged my card. I ordered again to replace it and request cancellation of the first order. They said it was “too late.” Both eventually arrived but what a mess. Now I have to try and get the duplicate shipment refunded. Update: I proved I requested a refund repeatedly and they ignored it and send a return label repeatedly to the wrong email, then refused to make a full refund. DO NOT DO BUSINESS WITH THEM.


When I read all reviews

Why he running

Then I cancel my 3 cologne”when I read your customers reviews about super late shipping


Stupid app

henrynguyen1994

When my stuff arrived everything was broken , I called customer service tell them everything was broken and sent them pictures for that , but I didn’t hear anything back from them .


My Experience with the app

katianmt47

It takes too long waiting to download went I want to see all the perfumes at the same time, first I thought it was that I ran out of data, and second that my cellphone was too slow cause it was running out of space ande then I downloaded the app in my daughters cellphone and it was quite as slow as it was on mine.. this disappointed me so much but I will keep trying.


Never got my order

Kameela_mila

I was supposed to get my order due to nov 1st, was out of town, my place is secure enough not to be stolen. I was constantly tracking the order and it said it was delivered, asked my good neighbor to check that out - nothing.. came back next day, waited 2 additional weeks meanwhile calling and emailing anywhere I could to find out what happened - order was worth about $300, nothing. Now I have no idea what should I do and how to get a refund - the crappiest service ever, they were trying to blame the Usps ppl that had no idea that the order was even supposed to be arriving to them... it didn’t happen before so that’s why without a fear I made the order. No what should I do?!


Response to Kameela-mila

JLynn523

If I were you and couldn't get the order reshipped or refunded, I would let them know that I am going to file a claim about them on the BBB’s website (Better Business Bureau). I NEVER buy from a company without first checking with the BBB to see how many if any claims have been filed on the company & then I read the reviews on their app download at the Apple store. I hope this helps!!


Try it...you’ll love it!

fin_man

I love this company... I get my favs at a fraction of what I would pay in the store.


I do not trust this site stay away

KP000111222333

This website sells counterfeit and or diluted down perfume bottles. Purchased Creed Aventus for Her - contacted customer service letting them know either this was diluted or filled with something else. I am familiar with what this perfume actually smells like, I’ve purchased it from high-end retailers. No response back from customer service. This site is not trustworthy.