Elvenar - Fantasy Kingdom Reviews – Page 10
5/5 rating based on 175 reviews. Read all reviews for Elvenar - Fantasy Kingdom for iPhone.
Elvenar - Fantasy Kingdom is free iOS app published by InnoGames GmbH
Game is stuck and can’t play
Luther Lightfoot
Been playing this game for about a week and now it’s stuck. When I login the screen is dark and I cannot interact with anything. I cannot complete work or scroll around my city. I have restarted my device three times, each after closing the app. HELP!
Customer service is lacking
SuzzzQque
Customer service is very poor. If you get into a situation with your password don’t expect any help
Great till logging out
Grapers333
I loved the game, and played it a lot, but for about a month I did not log on. When I opened the app again it asked me to pick my race, even though I’d already built a sizable city as elves! The app has reset my city and after putting all that time into it already, starting again doesn’t feel worth it. This is also not the first time this has happened to me, but on a different device and player. I’m not going to continue playing because like I said, it just doesn’t feel worth it if I’m risking getting my entire world reset like this.
Poor customer service
jofotrucker
I made a purchase and because of a game glitch, was shorted on my purchase. Upon contacting support, I was informed that it needed to be looked at by the main office to find out what happened and to ensure that it wouldn’t happen to another player. Ok. I understand that. I can even see the very good business sense in that. IT’S BEEN 10 DAYS!!!! I STILL HAVEN’T BEEN COMPENSATED WHAT I’M OWED. In fact customer service has taken the route of ignoring my emails. So much for good business sense. Their reply.... Thank you for contacting the Elvenar support team. We will send your ticket to our Community Management team, which will review your case and get in touch with you shortly. We would appreciate your patience in the meantime. Have a great day! Kind regards, Fornadia In-Game Support And Thank you for contacting support and we do apologize for the delay. Unfortunately in this case we will need our main office to look and verify what may have occurred because we do show that they were received and added to the building but that it didn't complete. Unfortunately we do need to know why this happened to prevent it from occurring again in the future. Thank you for your patience and I do apologize again. Kind regards, Ælfwine Community Manager Update.... I finally received compensation for the glitch. A month later. While I was given everything owed, it was rather disappointing it took a month.
Too much pay to play
clarkfamily123
There is a lot of required purchases if you really want to advance in the game
Continual crashes on older iPads
Hextapul
This game is not playable on any iPad two years or older. The game continually crashes and on higher levels the crashes are constant. The simple fact is that the game REQUIRES newer processors. Tech support refuses to acknowledge that this is the case. I have two different older iPads and this is the case on both of them. Conversations with other players with older Apple products have indicated that this is an ongoing issue. I cannot do quests anymore because when entering the World Map to fulfill quest requirements, the game immediately crashes without fail. I have updated the game and my OS and this has not solved the problem. Bottom line...take a pass and play something more stable. All of my other games work fine. Edit: l want to re-emphisize that tech support WILL NOT acknowledge that this game will not work on older Apple products. The solution offered does not work. I have restarted my iPad and the game still constantly crashes. I have +5 GB free space too. However, the saving grace is that l can access my game through a computer. As it stands, my rating stays the same as it relates to Apple mobile devices.
Nice little game
thestephcode
This is a nice building game for those that like to pop in and out with no fear f being attacked or otherwise losing what you built while away. No pressure at all. I've been playing this "game" about three years now. Some of the chapters are tedious and hard to get through (orcs!)