BGE - An Exelon Company

BGE’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

Category	Price	Seller	Device
Utilities	Free	EXELON BUSINESS SERVICES COMPANY, LLC	iPhone, iPad, iPod

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· PeakRewards Device Management

Reviews

Cant see the actual Bill!
AuntDath

Apparently all one can see on this app are the totals not the actual bill. When you try to click on the pdf to see the breakdown all it does is spin endlessly. Been trying for a half hour and getting increasingly frustrated

Terrible
CoopWeber

This app is horrible. It frequently crashes, and freezes. If you’re trying to view something urgently, expect to stay on a loading screen until it times out. Amazing how much money they take from us and still provide terrible service.

BGE App
Bo "G"

In the last month I haven’t been able to adjust my heat. It doesn’t seem as if they service the app. ??

PDF
Myselfzx

Can’t view pdf

Very helpful
PowerWizard

Reasonably good access to reporting power outages, and identifying outage locations on maps, and retrieving account data. My compliments to them for developer response to problematic system response encounters which may occasionally occur.

Not accurate
a custom01

I believe whom every receiving the accounts are not logging in the information without errors

Ridiculous bill cycle
Just in Thyme

Received an e-bill 2/22/21 for a payment last 8/14/20. BGE is screwed up. And doesn’t know it! Record shows it was all paid in August 2020. What is going on with this company?

This app is horrible
thethaitanic

You can’t even look at your bill pdf without the entire app going haywire

BGE charged me twice and won’t immediately refund me
lezleekay

I paid my bill for the first time with this app this month, and BGE charged me twice. That’s cash out of my checking account. I called and the customer service rep said my choices were 1) they would send me a check, which would take 2 weeks; 2) I could ask my bank to dispute the charge; or 3) they would just keep my money until my next bill is due. I know for a fact they can wire my money back to my account if they wanted to, but they won’t. I just deleted this app. Never again.