BestParking: Get Parking Deals Reviews

You Can’t Go Wrong

EFJC718

I use the app whenever I travel for work. Having a parking spot before I arrive always makes it easier. The few times that the garages have caused problems by not being courteous or not wishing to honor my purchase, I have received excellent support in the way of credits and refunds.

Scam app

EveryGoodNicknameWasTaken

I used this to try to get a space in Boston and whenever I got to the payment portion and paid with Apple Pay it would give me a payment processing error and kick me back to the main screen. I decided to instead park on the street. Later that night I checked my credit card statement and saw that I was charged the $28 anyways! I got a receipt in my email as well, even though I couldn’t use the pass it described. I asked customer service for a refund and they refused, instead offering a $28 “credit” to try to use their service again. This business practice is unacceptable and I’ll be fighting to get my money back. There’s no situation where I’ll want to use their awful app again and I’m no longer in Boston so parking isn’t hell enough to need an app to park.

No direction button. Very hassle

CarterVV

Bad

Wasn’t happy

Meraizza

Today was my first time using the app. I purchased a parking pass through this app and when I get there I parked and realized there was no one there to show proof of parking. I called the help people on this app and she told me to write out my parking pass number on a piece of paper and stick it in the dash. So after I did that I was still concerned about being towed so I walked all around the garage there was no one. Finally I found a security button I could speak to someone on and they told me I couldn’t park there that my pass was not valid and I’d be towed because the garage was for people that lived in the apartments... I was so upset because the woman from this app told me my car would have been fine. I called the help people back and they were able to refund me my money with out any questions. That is the only reason why I’m giving two stars because they made it easy to get the refund. But I had no where to park and was late for the baseball game I bought tickets to because of this parking mess.

The price via the app was actually higher than what the garage charged.

jino313

I parked my car and paid the parking fee of $28 via the app, but i was told when i picked up my car that the price was actually $20 total by the attendant of the garage as an usual weekend special. So be careful and make sure the actual price a garage charges before you process your payment via this app.

Nice parking app.

Motel boater

Pretty basic but does the trick. I use it whenever I travel in Philadelphia, DC or NYC. I like that it has pictures and descriptions so you know what to expect.

guess they got bought out

nicknamez2@

looks like the app got bought by a competitor and killed. it's a shame, it was a great app but i noticed the interface is not just entirely different but looks and acts EXACTLY like another inferior parking app. kinda useless now, you can't just browse through the map or tell it to center on your location without typing in an address. moving on....

Lost Link to Waze, Google & Apple Maps

GeorgeTheGreat!

The old version was great! Find a garage & tap the link to Waze and I was off. The link was dropped or maybe you need to set up an account to use it. Fortunately, Waze & Google also make it easy to find parking. If I use BestParking, I do a search then go to a navigation app and enter it manually.

Sent me to the wrong Garage Cost me an extra $40

rjmbos

In the past this app was good but the other night I used it to pre-pay for a parking spot in downtown Boston, it told me the spot was located at the parking garage located at 294 Atlantic Ave. When I left the garage I had to pay $40 because the app actually booked a garage located at 30 Rowe’s wharf. Best Parking refused to give me my money back or reimburse me for having to pay at the other garage because they said it was my fault for parking at the wrong garage even after I sent them a screenshot of the parking reservation they sent me showing the address of 294 Atlantic Ave. Mistakes happen but they should have given me my money back for their error and not blame me! I’m very disappointed with this company and with Brandi from customer support who blamed me for their error.

What happened

Jordan Allen bell

This App used to be part of my ritual planning the night before how to get to work the following day. Ever since it changed now it doesn’t work hardly at all and it’s infuriatingly annoying that it used to work fine! Please fix it!

BestParking: Get Parking Deals Reviews – Page 6