Sent me to the wrong Garage Cost me an extra $40 – BestParking: Get Parking Deals Review

In the past this app was good but the other night I used it to pre-pay for a parking spot in downtown Boston, it told me the spot was located at the parking garage located at 294 Atlantic Ave. When I left the garage I had to pay $40 because the app actually booked a garage located at 30 Rowe’s wharf. Best Parking refused to give me my money back or reimburse me for having to pay at the other garage because they said it was my fault for parking at the wrong garage even after I sent them a screenshot of the parking reservation they sent me showing the address of 294 Atlantic Ave. Mistakes happen but they should have given me my money back for their error and not blame me! I’m very disappointed with this company and with Brandi from customer support who blamed me for their error.
Review by rjmbos on BestParking: Get Parking Deals.