BCBSMA MyBlue Member App Reviews

Cannot register or login

Lynn4056

Cannot login with username and password created on myblue mass website. Cannot recover password since the app requires a nonstandard character but the website forbids nonstandard characters. If I attempt to register, it prompts me that the account already exists even if I try to use my cell number which is not on file (only my husband’s is). Please fix the bugs....

Awesome app!

Tylerbing

Love the Touch ID feature and love having access to my claims/ card and dependent care account balance!

Makes no sense

Italia4799

App says my currently active password is invalid because it does not contain a Special Character. Went to change it online and the website says you cannot include a special character....

Can’t even log in

Dbavatar

Myblue website requires 0 special chars in password, this app requires at least 1 special char in password. So it’s impossible to use????

Unusable

kuncca

Apps is incompatible and has different password requirements than the website. Try to login using app. Receive error message the password must have special character. Fine.. so I log on to website (with existing password that does not have special characters) and follow process to change password so that I can have a p/w with special characters. Wrong. The website gives an error message that special characters are not allowed for passwords? Really? How did this pass quality assurance? So app is now useless.

I can’t login with valid password and username

Lolo804

This app has bug. Description: password requirement differs from the requirement on Web application. It should be consistent.

App doesn’t work

mrs.crlm

Such a pain it Never leaves the loading page

BCBS app is BAAAD!

Wegiel

Not being able to use website credentials to sign-in? Really? Re-registering required after app update? Really?? I am glad I can see balance of my FSA, managed by third party anyway, but where is balance of my deductibles, managed by BCBS? Really??? And reading developers replies to customers reviews: all copy-pasted. Using bots to answer your customers? Really???? Finally: I am glad I can download my insurance card to save to my phone. Do you know other apps allow you yo save your membership card to iPhone wallet?????

Unable to login to MY Blue Account

Pbesk

I can login thru MyBlue website, however, I can’t login to my account using this app. It doesn’t really make any sense. I have tried restarting the phone, the app, logging off from the web and then trying logging thru the app and nothing seems to work. Please listen to your users’ complaints and fix this app. How is it possible that I can login thru the web and not this app?

App quits all the time.

Ajt_Atl

When I start the app and sign-in, it immediately crashes. I try opening it again and it does the same thing.

BCBSMA MyBlue Member App Reviews – Page 8