Achieva Credit Union Reviews

Errors on Mobile Deposit Service

that guy in america

Can not access any check images or deposit information for mobile deposits that occurred prior to or since the update.

Never remembers my device and crashes

doodlebobbyhill

I login to this app daily and every time I do, it asks my security question, then asks if I want the app to remember my device. I always choose to do this and it never remembers me. Then when I login, the app freezes and I have to close out the app, then do this all over again. It’s ridiculous. I just want to check my bank account sometimes and this app makes it very difficult.

Great when it works, which is rarely

Thewatchmakerfl

The app works great when it remembers login credentials. I constantly have to enter my security questions and password but once and a while (if I’m lucky) it will let me use FaceID

Worst banking app ever

erynnnn9

While I love banking with Achieva, this app is the worst app I have ever used. It never manages to remember the device (even after you select it each time), app crashes, and you can’t link it up to budgeting apps because it constantly unlinks itself. The app is so annoying to use and isn’t worth even having installed. Achieva please fix your banking app so that customers can bank with ease from their phones.

Cant deposit my check

Elssieieieieiei

The new update for the app doesn’t have an option to let me deposit my check!! So frustrating! I’d rather deposit it to my other bank

I cannot download Bank feeds or statements into my bookkeeping program.

Friend4v

I can no longer reconcile my bank account with my bookkeeping program. I also cannot download statements because I do not own a computer or laptop. If this app does not get fixed I will have no choice but to leave and go to a bank that allows this for my bookkeeping. I have both a business and a personal account and I am not about to put every transaction in by hand. I do not have that kind of time. When I opened my account I received nothing for well over a month. No debit card no account information whatsoever. Opening the account was a total inconvenience. Once I did get it open I did enjoy the bank because I can snap pictures of my business checks into the account. I also love that there are no fees. But if these issues don’t get fixed I will have no choice to either leave the bank or by computer. If I buy a computer I will then have to use different software. Very inconvenient. The security question is also a real nuisance and I don’t even understand why you’re supposed to save advice because it always ask the security question no matter what which is the way it was designed.

Can’t Deposit Checks!

ShawnBest

Absolutely horrible! Customer service and tech support also useless - they all think it works. ???

Worst app ever

anneabelle3

In today’s technology there is no reason for a bank to have such a horrible app. I use it on my IPad. It rarely works. Gets locked up constantly. When you set up quick launch, it works once, then nothing. Almost never logs out. It is a piece of crap. I have other bank apps than run so smoothly, and very easy to use.

Horrible app

dex+bruiser

This is a horrible app, I’ve been trying for weeks to even register with it and it still hasn’t allowed me to. I get to the part to pick a username and it just “error, we could not complete this request please try again.” And it just says it over and over again and then I run out of attempts. So annoying

Always locks us out.

Flachild96

Makes me change my password about every week. It simply locks us both out. Doesn’t accept security answers etc. please update this app!