Category | Price | Seller | Device |
---|---|---|---|
Business | Free | Zoho Corporation | iPhone, iPad, iPod |
Key features
- Manage your end-to-end sales cycle with access to Leads, Contacts, Accounts, Potentials, Tasks, Events, Calls, Inventory, and Custom modules in CRM.
- Access or modify customer information offline and automatically sync when you go online.
- Get insights into key sales metrics and trends with Dashboards.
- Get instantly notified as you receive emails from customers.
- Collaborate with your team in real time using Feeds by posting comments, @mentioning peers, and much more.
- Locate leads, contacts, and accounts on maps.
- Schedule and track all your events, tasks, and activities.
- Check in and record your visits at customer locations.
- Log outgoing calls instantly.
- Use voice notes for hands-free notetaking.
- Attach files directly from your device or Zoho Docs.
- Receive push notifications for reminders set on Tasks/Events.
I have compared this to other CRM Apps in my industry and they are not even close to what you can do from App.
Great CRM app for sales people. This app can handle everything a salespeople needs. Easily track calls, fire quick emails, move leads through sales process. If you don’t have any systems in place to manage your contacts this app will get you started out of the box. Leads need to be in a separate module than Contacts. Zoho CRM knows this and already made the modules for you. Leads. Contacts. Deals. Everything a salesperson needs to easily manage their contacts on their phone.
We recently started with ZOHO One, 10 users and also chose the premium support plan. QUOTE- “ The Premium Support Plan is one of our additional paid support plans. Users get access to technical product assistance 24 hours a day, 5 days a week across all channels: live chat, phone, email. NO Phone Support NO E-Mail Support NEVER the same individual, repeat the issue over and over, then another individual, repeat the issue over and over, then another individual, repeat the issue over and over, then another individual. NO phone calls as Promised Told to wait until India time, so at 11:30pm I call AGAIN, same as Last Night. BLARING LOUD Music, finally after 10 minutes, No One Available Voice Mail... WHO IS MANAGING THIS CIRCUS ? SERIOUS PROBLEMS
App allows leads to be downloaded locally which makes navigation much quicker than on browser (at least with our internet speeds at work)
They removed a really simple feature in the last update which was spellcheck. I can no longer voice to text and have a quick spellcheck for incorrect words. Update They replied saying they didn’t remove the spellcheck feature which is incorrect because it’s still not there. Update update Yes it’s still there but they changed descriptions. Still 1 star for the horrible planning and updates.
The flow through and organization of inputs is dreadful. Very poor associations of relevant information. Search tools and results outputs are dismal.
Support kept telling me to just delete and re-install, that I just go to that solution....way too many times.