Wine.com Reviews – Page 9
5/5 rating based on 100 reviews. Read all reviews for Wine.com for iPhone.
Wine.com is free iOS app published by Wine.com, Inc.
Great wine selection
MarSolG
User friendly app with many great reads. This has by far the most extensive selection in wine.
Best thing ever
StvrBvr
For wine lovers it’s the best thing ever. Get the app. But watch out, it’s addicting!
Buyer Beware
StMaarten10
Wine.com has fallen off a cliff. What was once an outstanding app and company is now a pathetic customer service experience. Calls and emails go unreturned, and literally hundreds of people are sharing their horror stories across social media. Better Business Bureau rating of D-
Customer
fullthrottlegt3
Website easy to navigate! Thank you for the promo .. I will be your repeated customer
Wine.com
Wineaux-sc
The App is pretty easy and very functional and easy to find most any style from any region that you are looking for. Very easy to order from as well. However, should you need to make changes of any type to your order, there is no reliable or efficient way of contacting customer service. They claim to have upgraded their system but trying to call, chat by text or even email, the response time is less than effective. They claim high volume is their issue. I waited on line chat for 2-1/2 hours only to be disconnected when my position came up in the que. You cannot get anyone on the phone. And a timely response on an email is not to be expected. I have been a customer since 2016, and have never experienced such lackadaisical service as I have since Sept 2020. Unhappy loyal customer that is losing loyalty fast!
Good value
Lornarob88
This was a savior during the pandemic. Sometimes higher than the liquor stores, sometimes not, but great to get wine delivered any time you order for $49 a year.
Poor Followthrough with site
A would-be buyer
The website advertised $20 off if I downloaded the app and used it to order, so I clicked the app download on site and never got my $20 for first order. Feel cheated and wouldn’t want to order again from wine.com.
Terrible app and service
DoumanNamin
The worst customer service and experience I ever had with an app. I’ve placed an order using the app 40 days ago. It was supposed to be delivered in 3 days. 37 days delay so far. They won’t reply in customer support chat and keep you waiting for hours without replying the chat. Their phone lines aren’t working and they won’t reply emails.