Category | Price | Seller | Device |
---|---|---|---|
Business | Free | TXU Energy Retail Company LLC | iPhone, iPad, iPod |
Do you have TXU Energy at home but don’t have a MyAccount? Create one today at txu.com/create. Questions? We’re here for you 24/7 at 1-800-818-6132. For more about the app, visit http://www.txu.com/mobileapp. For our Privacy Policy, visit txu.com/privacy.
Like other reviewers, the app sometimes works and often doesn’t. Worrisome with autopay or when trying to pay bills. Today it says I’m not connected to Internet which is wrong as I’m connected to wifi. I hope I don’t get late fees because their app doesn’t work 1/2-3/4 of the time and customers can’t pay their bill. Please fix this!
App is not working. Says I’m not connected to the internet. Yet I am. Very annoying.
I’ve always been satisfied with this app, but I haven’t been able to access my account for the past week. There’s no update available, and I’ve even uninstalled to reinstall it. The message says connection failure as if I’m not connected to WiFi or have cell data when both are working fine. Super inconvenient.
I really love this TXU Energy app this is how I pay my txu bill… I just use this app to check on how much my bill was going to be for August now it’s saying connection failure please fix because on my end is good
Why does the app not connect? “Please make sure you have a working internet connection.” IT’S A CELL PHONE! IT’S ALWAYS CONNECTED TO THE INTERNET!
The app keeps telling me no Internet connection. I do have it. I have deleted the app n re-download it
I have use this app for several years to look at my daily usage as well as my monthly bill and pay online yesterday it stopped working altogether it continues to tell me I need to access via the Internet and I am connected to the Internet what’s changed
App keeps telling me I’m not connected to internet. To try again!! I’ve tried on wifi and off. And neither matters! Guess they won’t be wanting my payment this month