Turkish Airlines: Book Flights Reviews – Page 6
5/5 rating based on 106 reviews. Read all reviews for Turkish Airlines: Book Flights for iPhone.
Turkish Airlines: Book Flights is free iOS app published by Turkish Airlines
Useless App & Bad Customer Service
MarnieGee
I agree with other reviews stating that the app interface looks nice, but the app is not useful, and Turkish Airlines’ customer service is deplorable. Basic functions like checking in and selecting seats are extremely difficult or impossible to arrange. If you call customer service, it is very difficult to reach an actual person, especially outside of the US. When we tried to use the app to check in for our international flights, we received a notice from TA that there was a problem and we needed to contact the TA “call center.” TA provided no information about how to reach the call center, and we couldn’t find any on the website. After several expensive international cell phone calls to random TA numbers, we couldn’t reach a person. We had to get to the airport extra early (as did everyone else on our flight who had the same problem) to make sure we were still booked on our flight. Then, on the flight, the flight attendants disappeared for many hours, never offering water or taking away trash. All around, a disappointing experience on TA. They need to improve their game considerably to be competitive.
Error give at last stage of payment process
ali cenal
The amiunt has been taken from my credit card however the flight detail does not appear on your system. It loks like a system bug
One of the worst airline apps experience
Rasonics
I have to type in my PNR number every time I open this app even after selecting the option to remember my itinerary locally. When I opened the app today to check in, the app was forced to update and I was hopeful but to my disappointment it didn’t work and I had type in the information again. In the age of digital this is very disappointing from a major airline.
Trash
gz18
It doesn’t automatically load your trip and you have to enter your eticket number each time you want to find your reservation. I’ve never used an airplane app that was this bad.
A great service
KAZHIGALIYEV
The APP is excellent and very convenient, also improves all the time. The reward option is amazing, I had used my points easily and spent efficiently! Thanks for your service really.
No Chicago?
JohnnyDrama17
When creating my profile, instead of having the city selection be free form, you have to select from a drop down. Well that would be fine, if they had Chicago as an option. Chicago is not on the list and it’s the largest city in Illinois and one of the largest in the US. This is the most asinine thing I’ve seen.