Trip.com: Book Flights, Hotels Reviews – Page 5
5/5 rating based on 176 reviews. Read all reviews for Trip.com: Book Flights, Hotels for iPhone.
Trip.com: Book Flights, Hotels is free iOS app published by Trip.com Travel Singapore Pte. Ltd.
Bad ratings do not get posted
Cyndelee
I have spent tons of money on Trip and always give ratings on my purchases. Recently we purchased a tour that was a very expensive epic fail. I gave it a 1 star rating and Trip did not allow it to be posted. Just be warned about the ratings on the app. Did you notice they are all high? There’s a reason for that!!
Great travel App
Wendina30
This App has been great for traveling in China and out of China, completely recommend and look forward to seeing more of the world with Trip.com
Powerful
Ron4vols
Philippine airlines refused to change our tickets, issue a refund or help in anyway during a delay related to a typhoon. Trip.com had the power to negotiate a partial refund for us.
Lazy Service Reps.
Rahbuhbuh
Update: now they have put a map button RIGHT IN THE MIDDLE OF THE SCREEN. Clueless reps. Clueless developers. I only use this app to get train numbers and book somewhere else now I made a mistake with my booking and asked the trip.com agent to help me communicate with the airline they refuse to help. Next time I will use any service besides trip.com. Nothing new about the app except annoying notifications to let you know when you’ve chosen filters. App gets worse and worse!
Outstanding service
I q you
Absolutely the best app and customer service hands down that I have utilized for my family’s travels.
Extremely Revolting
Juliebuggerz770
Overall the absolute worst website I have ever used in my life. The complete lack of empathy is both disgusting and sickening. I will strongly recommend that anyone uses ANY other site. I am revolted. The website automatically put in a date for my stay which was three days BEFORE the date I was actually trying to stay. I didn’t notice the date was wrong until I got my confirmation email and saw the dates. I called customer support about 30 minutes after making the reservation and they told me that there was nothing they could do for me. They ended up taking $100 out of my account. I was extremely upset and disgusted. Customer support was no help and this site is NOT to be trusted. I would highly recommend anyone to never use this site. If I could give this app a negative rating, I would. I am disgusted and beyond upset.
Mixed experience
Cincin157
I booked a non-refundable hotel in Macau , December 2019. When checking into the hotel 2 months later in late January 2020 (Chinese New Year), the hotel tells me that they could not locate the trip.com reservation in a rude manner. More sadly, there is a SARS similar virus going on in the area, and there is an urgent order (law) stating hotel booked in the area of China mainland / MACAU / HONG Kong can be cancelled with full refund. I called trip.com three times spending around one hour on the phone; the first CSR is as impatient as the hotel; the second CSR hang up on me; the third CSR finally cancelled the booking and sent the cancellation confirmation to the wrong address.
Trip.com
Leo@777
For the last few years I’ve been enjoying the experience in having Trip.com The master the subject! I have had only but a good service from Trip.com Always reliable, on time , the staff is so attentive, supportive and professional Looking forward to spending more years to come for my traveling arrangements with Trip.com
Ease of use
Rashed-Bd
The apps has got some good searching option that I didnt get in any other apps. Loved the ease of use. Also the price is very competitive.