T-Mobile DIGITS Reviews

Doesn’t Work

GuzmanCapital

I recently purchased Digits for my business. Downloaded the program onto my Mac and I can’t hear the people on the other line. Tried connecting with customer service and they said a different department handles digits. Been on hold now for 1 hour. Total waste of time.

Mostly works

slickshark

I’ve had digits for a few months. At first I had problems with texts and calls, but they helped me resolve them although I had to use TestFlight to get an unreleased, updated version of the app. Recently I went back to a normal release, and it mostly works. The only problem is I don’t get any texts from two-factor authentication when I try to use this number online or when someone tried to send me a gift card from Amazon. I never got it. I only get texts from people. I believe Google voice doesn’t have this problem.

Calls not forwarding to voicemail

Idontreviewunlessihave2

I joined T-Mobile first week of January, already having issues. As a business owner it is vital that I receive voicemails and missed calls at a timely manner, It seemed like Digits was a good way to go and at first it worked fine. However lately I’ve notice my calls are not being forwarded to voicemail which means I’m losing business!! I reached out to the customer service digits specialist” and there answer is to login and out of the app every once in a while. I had this Same problem about 4 years ago with this app so I switched over to Verizon Wireless. Looks like history will repeat itself inlet I can get this solved ASAP. I thought all the bugs would be fixed my no, Please Help!!!!

Robocalls Non-stop

calliegirl86

Until a few days ago, it was good to give out if you don’t want to share your real number. But now I am getting robocalls nearly every hour with no way to block them. How do you create an app with no blocking capabilities? If it is there then it’s a well kept secret. I click on the number that called and I can’t block it so...Now I deleted it. This is as bad as the Scam Block you made that lets in all sorts of scam calls unless you pay for the real block. Ugh

Worst support ever- No longer works!!!

never works properly

Now 4 weeks.... after 2 days the tech support canceled my ticket because I hadn’t been on for over a week... that is exactly the problem!!!!! They called to reopened the ticket over 3 weeks ago! And still nothing.... Now it has been 3 weeks and still not working....... 2 weeks later and still not working....... The app no longer works on my iphone... have uninstalled and reinstalled several times...just says the app is having issues try again later... have been trying for a couple of days and still nothing....

App needs major bug issues

Jaime Robles

I have had digits for about two years now, its been through an iphone X , iphone 12 and still expirence the same issues. It logs me off at random times and unable to receive calls or texts. Also the quits on its own and doesn’t for for several hours. VERY FRUSTRATING. I would have changed provider by now or got a second phone but my number on my digits line is all over my business cards, papers flyers , etc. I trusted tmobile but this app has been horrible you can rely on this app.

Partially Worked

sanbruno76.com

Just test out the app and it partially worked. Missing important text from banking institutions like other reviewer has complained. Sad App reliability especially when I have high trust in one of the largest Mobile carrier to handle my business.

No no No

Mac_Traveling_Man

This app I have had for several years at one time it work okay not great but ok. Know after having it a few years it’s nothing but problems. I have several lines. This app won’t allow me to add one of my other lines. It allows for three lines and I have to active on it and they don’t always work. I just wish that the system work work and be user friendly.

Developers should stop ‘improving’ app

Dj Dynamix

Developers: could you please simply make this app fully functional and THEN... Leave it functional! Stop constantly breaking it, my user experience after replacing my iPhone ? with my iPad with Digits App! Most recent update, when I place a call the other party Hears the call RING once then the Digits App Randomly Ends the call after 1 outgoing ABRUPTLY ends my call... Continually occurs, presently. Very frustrated. When it has worked in the past, it was fabulous to have a replacement for my phone. Please just make it work, then stop ‘adding more’ “features”! Leave it working!!

Should be FREE since it doesn’t not work

useless appa

It’s really insulting that T-Mobile charges you for an app that literally does not work. I’ve had this app since May 2020 it has not worked the entire time. It does not notify you when you have a missed call it does not show as a missed call the only reason I know I’ve missed calls because it says I have 29 voicemails doesn’t say the number that called. It does not receive text messages bot does it send texts. Not really sure what the point of this app is since it doesn’t work it’s should be free it should be free it should be free I’m just gonna keep saying the fact that they even charge you for this app and it doesn’t work is ridiculous.The fact that they won’t allow you to sync it with any other platforms such as I plum is also ridiculous. I pay for this service it does not do what it needs to do. I’ve missed extremely important things that I’ve been waiting on because of this faulty app. Don’t offer a paid service that doesn’t work. Clearly based off the reviews this is not a single issue just me it’s clearly an issue with the app so perhaps may we don’t charge us until the app works I will be contacting you for a refund

T-Mobile DIGITS Reviews – Page 9