T-Mobile DIGITS Reviews – Page 8

2/5 rating based on 271 reviews. Read all reviews for T-Mobile DIGITS for iPhone.
T-Mobile DIGITS is free iOS app published by T-Mobile USA, Inc.

Dumb

Retro-Classic-Rover

I have an Apple Watch connected with my iPhone 12 Pro Max. Yet, it doesn’t show up in this stupid app. T-Mobile needs to hire better interns.


Missing texts constantly.

Frustrated in Delran

Texts come hit or miss. In the same 15 minute period I can get a text from my older daughter but not get the younger daughters texts. I have been told to sign out and back in and see if that fixes the problem and if that doesn’t work to delete and reinstall the app. But how am I supposed to know I am missing texts without going to find my phone to see what is there? I can texts from the attached device and not have the reply make it to the app on either phone or just the attached device. They can be in the same room, connected to the same WiFi and still not work right. I have even tried borrowing my daughters android tablet to see if it was an issue with Apple and Android not playing nice....nope not that either. I have been a customer for almost 20 years but am about to go to another provider.


It keeps giving errors

Roberto826

It keeps giving the same error WR PRR 400 This app is having serious issues. It is currently unavailable and has been for a month now.


Functionality

Help Me 39

I’m writing this review for the purpose of the digits app does not function as advertised. We’re not receiving calls on each line that is setup and no messages. I set this up to run my business and missing important calls and messages is critical. I hope these issues can be resolved ASAP.


Digits with AT&T

mikeasdfqwerty

Can I have service through AT&T but use the digits app still?


Good and bad

Sport_Nigg23

App works but it takes your fingerprint!!!!!!


David Steckler

David Steckler

I switched over to T-Mobile because I was hacked! And ever since I have switched to T-Mobile It's been a living nightmare! I can't get in touch with technical support and the customer service representatives; keep saying that I will get a call back within 24 hours I never do!! I can't receive any emails are calls are text messages! My cellular service is horrible and I get hung up on by T-Mobile agents! I have been to 6 T-Mobile offices in 3 cities to hear that I need to call customer service! This is a joke!! I have written to the home office about this matter and I never got a response!! I am missing calls and emails and text messages from my siblings and children and grandchildren! They think I am ignoring them! T-Mobile I hope y'all get y'all's act together and fire those Filipino agents that have been hanging up on me! Also I have gotten $183.00 in credits so I'm sure it is T-Mobile customer service agents helping me and then hanging up on me! Then they call me back and say nothing! Please T-Mobile please help me fix this serious problem! David Steckler


I like that I was able to keep my old number

cj ruiz

But it does not notify me.! I have to constantly check and refresh the app for incoming messages


Texting is Spotty

Ala Mode76

I’ve had this app for a couple weeks using with a new company that I need to have separated from a personal use line. It’s been good reception, incoming and outgoing calls are good. But received text are not that great. Today I needed a verification code from quickbooks and the code would never come through. So I had them call instead and that worked immediately. Please improve this function so that text work as seamless as they should.


Function

pgibby250

I was excited to find out about t mobile digits as I needed a second line and did not want to purchase a second phone. However, I am growing increasingly irritated. The app is glitchy and seems to have compatibility issues with my iPhone 11. Calls are dropped, if I try to use speaker it connects and disconnects constantly, voicemail is difficult to access. Pretty disappointed