Sync Solver - Fitbit to Health Reviews

Terrible

Elly8933

Bought the app to sync my Apple health and fitbit, but the app won’t even work it keeps popping up as error. So basically 4$ down the drain

So, now what happens is my Fitbit counts my steps but so does the Apple health app on my phone, which I like to sync to my calorie counter. But the step count is inaccurate because it adds the Apple health steps to the Fitbit steps. Calorie counter in Fitbit is crap so I’m back to entering steps manually. For 5 bucks it was worth a try I guess.

Waste of $5

Idontwannafrackingnickname

Bought the app to be able to reconnect my Fitbit to virgin pulse because lord knows when they will resolve their bugs. No clear instructions are provided for how access must be give during the first sync now. If you do it wrong have a nice life. There is no way to correct it and no way to get support through the app. An utter waste of money.

Doesn’t work & no way to contact support ?

Lilypad33480

Does not sync. No way to contact the developer. Money well wasted. Awesome.

From great to good

Celtic Mystic

This app worked for a long time to get my data from fitbit to health. My insurance co gives me Amazon $$ for meeting step goals, but it can only read from the health app. The last couple of months it frequently, but not always, syncs less steps than is on my fitbit) so I think I’ve made the goal, but I miss by a snall amount that could have been made up. Really annoying!

Doesn’t Work- Very Disappointed

Hannie Hunter

I’ve allowed all the access and it won’t sync. It just keeps saying I need to allow health access to read and write. It shows no indication of syncing and when I click ‘support’ or ‘learn more’ nothing happens. Very disappointed.

Does not sync resting heart rate

lunanerz

I had originally purchased this because I thought it would be able to sync my BPM, but it was not an option under data points to sync.

Doesn’t sync automatically

rlamego

I have this app for months now and it doesn’t do what it claims. It says “ it may be necessary to manually sync from time to time in order to keep Sync Solver automatically syncing on a consistent basis” but unless I manually sync, it doesn’t sync at all. I tried multiple suggestions found in reviews here and the developer support website but nothing really works.

Doesn’t work. No support.

LRB1978

After downloading the app, I searched for instructions for how to adjust settings so it would work as advertised, since it didn’t do so upon startup. No luck. Contacted customer support via email. No luck. My hunch is that it could work with some guidance, but clears instructions appear to be unavailable and support email is unreturned (as of this moment). Very frustrating for an expensive app. Don’t bother buying this app. Might as well save your money add info manually, since that is what you’ll have to do anyway.

Full of Wrong Data

Heather Kozi

I wish I could get my money back. I got this to sync primarily my weight data from my Fitbit account to Apple health. It was not accurate at all. It brought over data that didn’t even exist in my Fitbit account. Giving a weight for everyday of the year even if one wasn’t recorded in Fitbit. Total waste of money. I had to go and delete every entry it created. 2 years worth of data. Very frustrating when this doesn’t work as advertised and costs money.

Sync Solver - Fitbit to Health Reviews – Page 6