SurePayroll for Employers Reviews

Something Is Missing…

BocaDr

I just installed the Employer app onto my iPhone and ran a payroll. At the end it shows me the date the direct deposits will hit and the total cash requirement for this payroll period, i.e, the figure I now need to enter into my Quickbooks register. However, there's another screen after that summary screen that informs me that I won't be able to run another payroll until the 1 I just ran processes. After you confirm out of that screen, there is no place in the app where you can get back to that figure you have to enter into QB, the total cash requirement! I called tech support and they confirmed there is no way to get back to that # without logging into the main website through a browser. It seems to me that's one the most fundamental bits of information the app exists to provide… it shows it once and if u don't write it down somewhere it's gone forever? Seems to be a silly mistake in designing the app…

Error username password

Ghjsjenenhej

I know my name and password. Can log in fine on website. Like others iPhone login doesn’t work. Not a user error. It is an iPhone bug. Almost a year without a fix.

Love the company - app is too limiting.

STEFUMA87

I think it’s a great price. Customer service always responds quickly and with real people. Don’t love the app. A bit limiting.

Payroll

jbhealthyhairsalon

Great company

Buggy

c_laces

FaceID doesn’t work to login to app. Otay impossible to give your employee a raise - doing so on the weekend before their next check and after their pay period forces you to select a next check date after their normal interval.

Charges and fees keep increasing

RememberWhat

Convenient, but when you only have 1 employee for the summer, the processing fees are ridiculous . They are getting more and more expensive every year and this will be the last summer I use Sure Payroll.

Pretty good

susand82

This handles the the taxes well, but it would be even better if you could enter the hours on a daily basis, not just the total.

Payroll app

Tpelleg

On vacation and app does not show bonuses on default. Have to log out and go to desk top version to sign in than turn default on which you have to do twice a month or more They know about this but can’t fix.

SurePayroll charges unfair fees

JohnW40

I hired a household employee and registered with the state of Maryland for an unemployment ID number. It was supposed to arrive after 6 weeks but it has now been 8 and the State is still working on getting me the number. Despite this, SurePayroll is charging me $50 per payroll for failing to supply an unemployment insurance ID number that the State has not yet provided. Very unfair and annoying.

Easy to use

Awwesoomee

I have used SurePayroll to pay my nanny for four years. It takes 30 minutes to set up an account and 30 seconds to run payroll (no joke, I just entered it on my phone). It is also the least expensive payroll service that’s backed by a huge payroll company. Highly recommend!

SurePayroll for Employers Reviews – Page 5