Steak 'n Shake Rewards Club Reviews – Page 5
5/5 rating based on 255 reviews. Read all reviews for Steak 'n Shake Rewards Club for iPhone.
Steak 'n Shake Rewards Club is free iOS app published by STEAK N SHAKE ENTERPRISES, INC.
Impossibly Broken App!
dcline414
The old app just worked. Gift cards, saved payments, earning points, everything with a single beep of the reader. It was beautiful. This was my first experience with the new app. You can’t use gift cards. We ordered at the kiosk and couldn’t scan the app. So I ordered in the app and couldn’t pay with gift cards because it said they were for dine-in only (we were trying to dine in). It took FORTY MINUTES for the manager to key the order manually and type both gift cards in by hand… and then I didn’t get points. I have a balance on the gift card and will NOT be back to use it. The people are great, and saints for putting up with such a broken system, but it is not a functional dining experience because the app and ordering system are so hopelessly beyond dysfunctional. Get rid of the app and go back to handwritten orders if you can’t make it work!
Impossible App
SBechet
I'm a s&s regular as I travel the midwest. Most of the time I've been unable to log pts thru this app. Either the store doesn't provide the right receipt, doesn't ask for a phone #, or utilizes kiosks that don't support rewards. Also, the app itself is highly in-intuitive. I finally found a store that issued the correct receipt (w/bar code) and now I can't figure out how to scan from the app. I strongly encourage the app designer run any upgrades through rigorous user-testing to avoid this continuing.
Lost my account
RomeNana
With the last upgrade my app no longer recognizes me. It won’t let me log in or reset my password. Since my account isn’t there I can’t load my gift cards to pay from the app and earn points without having to scan my receipt. Wonder where my stored information went?????
Carhop!
Amy D 317
Loving the new update with customizations, the appealing format, and carhop! Thank you
Go back to the old app
Cybervibez
I hate the new version. Lost my points. Can’t scan in any missed receipt. Can’t store a credit card. It’s disappointing all the way around.
New app is sooo much better!
Bisou custards
The new app is easier to use and not as confusing as the last version. I also like the fact it allows you to add toppings like lettuce and tomato to the Frisco melt where the old app wouldn’t allow this.
Useless
user12379596937262
This app has never allowed me to place an order for pick up or delivery. And if I try to use a discount code, it either makes me delivery or won’t accept the code.
The best service ever
lets go Brandon !! MAGA
This is the best place to eat and enjoy with your friends and family,the place is very nice, clean and friendly, the employees are so nice and respectful, they deserve five ⭐️ And the sandwich ohhhh my goodness!!! they’re so delicious wonderful!! the best ever!!! ✌️??