Spirit Airlines Reviews – Page 4
5/5 rating based on 100 reviews. Read all reviews for Spirit Airlines for iPhone.
Spirit Airlines is free iOS app published by Spirit Airlines inc
Re-routes to website when trying to book a flight on app
SnklfritzzApp
Only good for tracking changes to flights after booked through the website. Website can’t find my account.
Service needs improvement
Blessed #22
My siblings surprised me while I was on my birthday vacation in Florida recently which was amazing. I decided to cancel my flight with AA to fly back with them..... I have flown Spirit in the past and thought their service had improved....... The website was difficult to navigate and I was unable to upgrade my seat and pay for my luggage (which would have been free on AA). The ground staff was very unprofessional. Some members were leaning on the counter, others were distracted by their cell phones and one refused to answer a question because she was not 'working'. I paid for my luggage, and my sister realized that she didn't need to pay for her. ( the one personal bag Is very confusing) When I asked for a refund for my luggage. I was told that my bag was already on the belt and there was nothing that could be done. I must admit another employee saw my frustration and attempted to help which ended in the same result. I think this airline needs to be more client centered. I would be happy to offer my services to help to improve the quality of customer service. Donna A 8:30 pm flight from FLL to Philadelphia on 2/5/22.
Ease of use with important updates
Ms. SinD
The Spirit Airlines app makes it so easy to select your preferences, sends important updates and offers speedy check-in confirmation. We are looking forward to our upcoming flights!
No Frills Inexpensive Flight
CowgirlHorsesBeachVolleyball
For a no frills inexpensive flight you can’t beat Spirit.
Terrible
DaBoss0113
This app is terrible. Terrible loading times, terrible terminal and gate accuracy, terrible service. Everything about this app makes my experience want to kms, can’t even check in for a flight. The only reason I got spirit is because it’s cheap, other than that I will fly American or Southwest
My flight
playergrl
The first flight I’ve ever did in my 40 years on this earth was on spirit airline and it was from St. Louis Missouri to Orlando Florida I was in a first class seat had a window seat the flight attendants could tell I was nervous from the start so they talked me through takeoff they talk to me through any turbulence that we have and they talk to me through landing they were so helpful and so polite as soon as I got to the airport I needed a wheelchair because I just tore my meniscus and my ACL and my knee and I knew I couldn’t walk they got me a wheelchair immediately took me to security got me to where I needed to be offered to stop for me to get food or drinks stop to use the restroom and these were spirit airline people I would definitely recommend flying spirit it was actually a really good flight I flew a different airline on the way home because I couldn’t find a Spirit plane ride for that day and time that I needed and it was nothing compared to Spirit and it was one of the number one airlines that are talked about so I definitely recommend spirit
Attendants
Vegasgalre
I really like on Spirit. They’re always I’ve been flying for 50 year. The Staff onboard had always been considerate to me. Many times we have spoke about check in staff” The farmed our third party” you first approach is the largest problem with Spirit” I value the low price NOT low service approach! To the onboard staff!
Smooth flying
Q1488
Second time I’ve used Spirit so far in the past 30 days. Friendly service with every employee I’ve spoken to. Pilots are friendly and the trips have been smooth the whole way. Love this company and this is my new way of travel. You want good go somewhere else. Cause Spirit ain’t got nothing for you but the best. 100% pleased. Thanks Spirit. Respectfully Keith Q