SMCU Mobile from San Mateo Credit Union Reviews – Page 12

2/5 rating based on 181 reviews. Read all reviews for SMCU Mobile from San Mateo Credit Union for iPhone.
SMCU Mobile from San Mateo Credit Union is free iOS app published by San Mateo Credit Union

Worse banking system ever

TRM13

Constantly getting locked out of the the app and my online account. It’s literary why I stopped using this bank. The MOST unreliable. They can’t even allow me to use the same password on mobile and online!! Dumb status.


Mobile deposit doesn’t work

DeeViolet

After the new update the app shuts down when I try mobile deposit. As soon as you click “deposit” it has a turning wheel and shuts off


Always connection issues!!!!

hugvyhvv

9 out of 10 times I can not get the app to load. I have Wells Fargo, Chase Bank and Summit Bank- never loading issues.


App doesn’t always work

claudia____93

Keep resetting password but still doesn’t let me log in.


Not well supported

TH3O

Just got a new iPhone and kept getting an error that wouldn’t let me log in. After calling for support I was told I had to delete and redownload the app for it to work. Is telling every single user who buys an iPhone 8 or X to delete and redownload the app really an acceptable fix? Is it that hard to update the app to fix the problem? Like how long have these phones been out and there’s still no fix? Not to mention that they could have at least sent out an email or something, just to let users know what the fix is, so I wouldn’t have to call and sit on hold just to be told to delete the app. It’s stupid.


This App is archaic

Kutty650

Terrible app, not user friendly. You need separate passwords for mobile and PC??? Very frustrating, get with the times.....


This app is bad

<3omnumm

Can’t log in - try to reset password, error messages, lock out after answering security questions, used to be able to log in with a PIN number or fingerprint


iPhone X does not work

Jm0992

When logging on it says error device id not found. Needs to be updated.


Update is better but...

EditEd4TV

The new app update is better, but the check deposit process still needs one essential update: flash. I take photos of my checks in my office, which has overhead lighting. No matter how I position the check and my phone, I’m casting shadows. Even junky apps can access the flash to be constantly on or flash for a photo. Please fix this.


Horrible App!!!!!!?

Craigers 64

This App is horrible! Forget setting your secret questions, even though you answer them right it will say error and you’ll get locked out! Then you change your password or login in for the same thing to happen again! Fingerprint doesn’t always work asking for login to verify user! This app will drive you mad!