Shopify Inbox Reviews
5/5 rating based on 99 reviews. Read all reviews for Shopify Inbox for iPhone.
Shopify Inbox is free iOS app published by Shopify Inc.
No Images in Chat
George Dreemer
I love the app, it works great. Sometimes there is a slight delay with receiving messages from the customer, but it’s nothing drastic. The only thing I hope to see is the ability to receive images from customers. One of the things we use the chat feature is for receiving discount codes. Customers need to be able to send in a screenshot as proof of giveaway completion. Unfortunately, we don’t receive images. We hope this feature is added in the future.
Doesn’t work
Mia and Michelle
We don’t receive notifications when customers send messages and only works on iPhones. When customers initiate the chat option in our website we never receive those messages. Does not work at all.
Love this app for my store!
reVOLTe Lighting
Absolutely amazing! This is exactly what I have been looking for.
Does not work
Gta god modder
I have spent hours on my app trying to sign into my account. It’s super buggy and is telling me my store doesn’t exist. This is also true for 3 other people who are attempting or have attempted to use this app. Don’t waste your time, it’s useless if you can’t sign in...
Garbage.
kbdssigns
I’ve had so many issues with customers sending photos. They load once, then you go back and they say “unable to load”. I’ve had to ask multiple customers to resend photos, which is terrible. Then you have to use your phone to respond? There’s no way to handle messages on a desktop platform? We can’t send the customer pictures? This is what happens when someone poorly executed a great idea.
iPad integration
Tango user
I love the app but my only gripe is that it’s not optimized for iPads. It appears as a very small display on the screen. Are there any plans to optimize this? I do 90% of my business from my tablet.
Great app
neine85
This app is fantastic. I’m not skilled at advertising, so it is absolutely awesome to have a virtual assistant who can do it for me.
App crashes often
BFMHDAAA
Although I like the idea of this app it does crash most of the time I use it. Usually right when I press send. I also wish I could upload pictures to respond to a customer with.