Orbitz Hotels & Flights Reviews – Page 26

5/5 rating based on 308 reviews. Read all reviews for Orbitz Hotels & Flights for iPhone.
Orbitz Hotels & Flights is free iOS app published by Orbitz Worldwide, LLC

Flights only

Instructor

I’ve only used it twice in the last year but it works wonderfully...way better than getting lost in online searches. I haven’t bothered to do car or lodging reservations.


One star

N328KF

One star due to useless update summary.


DO NOT USE

E1111125

Booking through the app is more expensive and you also cannot add shuttles, trip protection, or coupon codes. I tried to contact their customer service and my experience was awful!


No notification of flight change

Jaymeson

Arrived at the airport and found out we missed our flight. It had apparently changed but no one thought to notify us. Orbitz app still showed original flight. Did not update with correct info. Called Orbitz and they were able to see that they screwed up and didn’t send an update email. But did nothing to help us out. Orbitz blames airlines. Airlines blames Orbitz. Missed our flight. Missed our connecting flight. Big HASSLE.


Great app with credit card

Alleycattt25

App is great and offer extras if you have their credit card. They always have a promo code. Bad thing is you don’t know if the promo code works until checkout. It wasn’t like this before and it’s a pain in the *** going back and forth trying to figure it out. It seems it’s done on purpose so u won’t get the discount.


Sort

JLKidd62

Overall good but the sort needs to be updated. I would like to be able to view by distance from a location.


Worst site ever!!

cjaquette

I will never use this site to book any vacation. Flights were cancelled with no email to us. Pre-paid for a room and got to the hotel and a confirmation was never sent to the hotel that we prepaid for. This site is a joke!!!!!


Need LastPass Support for Login

Octocroco

I’m happy with the app. Could be better with password manager login.


Made easy?

Naba Zafah

The Orbitz App is easy to use, and I like it. The only problem I had was in the account settings. It wouldn't accept my birthday.


Poor customer service

Traveling momof2

I am a gold member with orbitz and attempted to contact them 5 minutes after making my hotel reservation to make a change. The first agent told me it was too late to make a correction?! Two days later and after being disconnected by multiple agents who clearly don't know how to use their phones with no attempt on their part to call back, I was finally able to talk to someone. An hour and a half later she simply tells me I am out of luck. Clearly upper management has no compassion as I am traveling with my two babies. I will be canceling my account and never booking through them again.