OpenPhone Reviews – Page 9
4/5 rating based on 128 reviews. Read all reviews for OpenPhone for iPhone.
OpenPhone is free iOS app published by OpenPhone Technologies Inc
Great app & customer service
Ashi27
We were looking for an app that would allow us to separate our business phone from using our personal numbers and this app has been the best so far. It was easy to set up and I love that my business partners can also download the app and have access to the number. The customer service has been the best I’ve probably ever had with a phone company. I couldn’t get our number to update on Instagram and I had emailed an inquiry asking for help. Not only did they send me step by step instructions to go around Instagram to update they followed up. When the step by step work around didn’t work the rep I was working with asked for our links for facebook and Instagram and troubleshooted for me. The rep figured out the issue and tada our number is now correct on Instagram. The only issue we’ve had is that one of my business partners phone doesn’t ring and shows missed calls. I attribute this to our cell service inside our shop building though. Because when I’m in the office it works fine. With all that said, I absolutely love this app for small business owners who need a separate phone line.
Great app, fantastic service!
trickyelf
I was sick of my phone company continually raising rates for a landline that only rang when some scammer picked my number at random, which was at least 10 times a day. But I wanted to keep the number which I’d had for over 12 years and most of my credit cards, utilities, and other services had for me. I researched other options, and decided on OpenPhone because of features and price. They took care of porting the number, which took about a week, owing to the carrier’s schedule, and all along the way were in contact with helpful info about how to use the app with a temporary number. They swapped out that number with my old number as soon as it was ported and contacted me to make sure it all went well. Highly recommended!
Great start!
Kona Ice if West Grand Rapids
New to the technology and system so far so good! Customer support is right on target and the genuinely seem to care about the customer! I like the ease of use so far and am anxious to see what comes next!
So far so great.
kessragnell
Best Burner / Business / Second Phone line app in the App Store yet. Beautiful UI, powerful features. Experienced Google Voice and Godaddy SmartLine and blows the out of the water in terms of reliability and usability. Port your old number or get a new one!
Love OpenPhone but 2 bugs
alger27
I love OpenPhone...the call quality (if QOS is set up properly), the features and ease of use, the mms/sms ability. It’s definitely the best VOIP app out there. That being said, there are two bugs that, after 6 months, have still not been resolved: 1). If an sms is received to your OpenPhone number while simultaneously on a call, the mic audio cuts out and the person on the other end can no longer hear me. The only resolution is to end the call and call them back. I feel like this is a large enough bug/inconvenience that I’m considering switching to another service, but I really don’t want to :-( 2). I have multiple numbers. If I use the SEARCH tool to find an existing sms conversation with a client the “send from” number switches to my secondary number for no apparent reason. This only happens when I search for the conversation as if I scroll through and tap on the conversation the number stays consistent. In talking with support they recognize both issues but haven’t seemed to resolve either one and it’s been over 6 months. Please guys, I know you’re working hard to switch to Native app development but we poor users need something working in the meantime :-)
This app is great
Shugabear509
This is the only app worth paying for. I don’t have unlimited data so being able to route the calls through the carrier is a HUGE plus. I also love the option to keep contacts separate from my personal. I hope in the future we can save more than just the name( organization, title, etc). Also, I would like for more privacy setup too. Encryption since I deal with sensitive data.
Best of the bunch
MonumentGrapics
I tried several “2nd line” apps before settling on OpenPhone. GoDaddy’s version resulted in me receiving random calls in foreign languages. Sideline was missing voicemail hours, and several others just lacked basic features. OpenPhone has worked great. I was able to port my business number over as well. When I’ve had questions that aren’t answered by their online help database, I’ve always received prompt and helpful replies that clearly know the ins and outs of the system. I would definitely recommend!
Perfect for freelancers, small business owners and entrepreneurs
Bromigo369
Message to the owners of the app: Absolutely love your service. It’s an incredible value at $10 a month. It’s like you took phone.com, vonage and dialpad, stripped out all the crap and simplified everything for only $10. - 10$ extra per local numbers, total 5 - unlimited calls/texts Pros: - The ability to add instantly - Set business hours - Voicemail to text - Simple and Beautiful UI Cons: - No call recording. Please add call recording soon! - If you want to change your number you need to contact support. It costs 2$ per change but I’d gladly pay that. Just wish you could do it automatically within the app. - When choosing a number, the app doesn’t show what the caller ID will look like. I’d like to know the geolocation that comes with the number. I have to look it up separately on truecaller.com. Thank you!